Complaint Review: Mongocard - St. Petersburg Florida
- Mongocard 696 1st Ave N Ste 100 St. Petersburg, Florida United States of America
- Phone: 866-263-1872
- Web:
- Category: Credit & Debt Services
Mongocard Monster RewardsLLC They made an unauthorized debit from my checking account St. Petersburg, Florida
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These people made an unauthorized debit of $99.00 from my checking account on 12/3/10 . When I called to find out who they were, I was given a hard time and was told that I did authorize the membership. I was told I would get a refund on 12/7/10.
On 12/15/10 I called again to ask about the refund and was told it would be another 15 days. Because of their debit, I have incurred $87.00 in overdraft charges and I want them to cover that cost also. I was told that it was not company error, so I was not entitled to a refund for the overdraft charges. It is their fault because I never authorized the debit in the first place.
I asked several times to talk to a manager and was denied the opportunity to do so and the person I was on the phone with at that time hung up on me. I have been trying to call them today, 12/16/10, and have been unable to talk to anyone. I also received 5 text messages on my phone from this company today telling me that I am apporoved for what ever it is that they are selling and have texted back for them to STOP, and am hoping that I will not be debited.
This report was posted on Ripoff Report on 12/16/2010 01:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mongocard/st-petersburg-florida-33701/mongocard-monster-rewardsllc-they-made-an-unauthorized-debit-from-my-checking-account-st-672323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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