monitronics alarm system i tried getting them to turn on the alarm already installed in a place i live in and been calling and calling and no results. people after people get on the phone and tell you things that are not true, finally a superisor comes on and says they wll call me in 15 mins to set an appointment no i have waited for this for weeks and no one called and again no one calls. they are not reliable and in my opinion dont seem to care. they ignore you and dont call when they say they will etc. i am not using them and as nothing is done and they can bill and bill and i will not not pay it as i have nothing. i have tried calling to cancel it period and no one will put me to who they should put me to. they say ok and hang up the phone. dallas texas Nationwide

i am so disgusted with monitronics. i called them to  get service on a home alarm , and been going back and forth for weeks  with one thing or another and still no appointment or service, annd again today i spoke to 4-5 people and a supposedly supervisior and was told someone would call me in 15 mins to set appontment and here  no one has called . they promise things and dont come with it. sounds to me that they are a ripoff. and cant be trusted.  they got my billing  info and i have repeatedly called them  and they  arent connecting me to billing to  tell them i  am not going to use them. they just ignore you and then hang up. they tell me my first bill will come once service is working, well its not working and  i know im not giving them a dime. i refused to give them automatic withdrawel.