Complaint Review: Monitronics International - Dallas Texas
- Monitronics International P.O. Box 814530 Dallas, Texas U.S.A.
- Phone: 800-447-9239
- Web:
- Category: Security Services
Monitronics International holds alarm systems hostage everywhere Dallas Texas
*Consumer Suggestion: Monitronics locked panel
I have been a Monitronics customer for 7+ years. My contract with them was up long ago. They state that I own my alarm system. I would like to switch to another monitoring company. Monitronics will not set my alarm system codes to default nor will they give me the codes, so the number that the system calls in an alarm can't be changed.
Basically, my alarm system will only call them unles reprogrammed. It can't be reprogrammed without the programmer codes which Monitronics will not change for me or release to me. So, I only own the system if I'm doing business with Monitronics.
Patricia
OKlahoma city, Oklahoma
U.S.A.
This report was posted on Ripoff Report on 10/10/2006 08:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/monitronics-international/dallas-texas-75381/monitronics-international-holds-alarm-systems-hostage-everywhere-dallas-texas-215146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Monitronics locked panel
AUTHOR: Tom - (U.S.A.)
SUBMITTED: Thursday, October 12, 2006
Your new alarm provider should be able to default the panel at no charge.
It's a very simple process.
Monitronics also claims to unlock panels for customers at either no charge or a $25 charge.
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