Complaint Review: Monitronics Security Systems - Nationwide
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- Author Not Confirmed
- Monitronics Security Systems Nationwide USA
- Phone: 1 800 447 9239
- Web: mymonitronics.com
- Category: Security Services
Monitronics Security Systems FRAUDULENT BILLING PRACTICES!!!! Dallas Nationwide
*UPDATE Employee: Monitronics Cares
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I sold my house, cancelled my monitoring service and moved to another state and they continue to bill me. I have made countless attempts to stop this and to no avail. They even accepted a partial month payment as the monitoring was only needed for a couple weeks and they said the account was closed and they still bill me. As I was on auto pay with Amex, they billed my card again - which I disputed with Amex and they removed the charge. Now I am getting paper bills every month.
This report was posted on Ripoff Report on 12/06/2014 03:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/monitronics-security-systems/nationwide/monitronics-security-systems-fraudulent-billing-practices-dallas-nationwide-1193582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Monitronics Cares
AUTHOR: Monitronics Cares - ()
SUBMITTED: Monday, December 08, 2014
Hello,
We are very sorry to hear about your recent experience and we would like to investigate further to resolve this matter. Please email us your account information at monisocial@monitronics.com so that we may begin our investigation. We look forward to speaking with you and resolving this matter.
Sincerely,
Monitronics
Executive Response Department
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