Complaint Review: Monitronucs - Select State/Province
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- Monitronucs Select State/Province USA
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Monitronics Alarm Service Refuse to cancel my service and continues to bill me! I DO NOT recommend this company! Dallas Texas
*UPDATE Employee: Monitronics Cares
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I have tried numerous times to cancel my service bc of a financial burden. Every time I call to cancel bc I'm falling behind on a payment they guve me the run around on canceling my service and even say they are goin to credit my account but continue to bill me. I did not ask for the credit only to cancel service so my bill will not continue to go up! They continue to call my phone while I am at work starting at 9am and two to three more times before I'm off work and continue to call on the evening! I just want the service canceled! My contract has been long out of date and I no longer neec their services! Obviously they have to scam ppl to continue their company! I am very frustrated at the continous collection phones and have even had to tell them I was turning them over to the Better Business bureau. Maybe someone else will be warmed from this company by my complaint, at least I'm hoping so! Do Not I Repeat Do Not get sucked into this scam!
This report was posted on Ripoff Report on 06/23/2014 03:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/monitronucs/select-stateprovince/monitronics-alarm-service-refuse-to-cancel-my-service-and-continues-to-bill-me-i-do-not-1156915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Monitronics Cares
AUTHOR: Monitronics Cares - ()
SUBMITTED: Wednesday, June 25, 2014
Hello,
I want to start by sincerely apologizing for the way your account has been handled and I will personally take ownership of the situation. I have located your account and left you a message with my contact information. Also, I’ve opened a review on your account to insure the appropriate action is taken and your request is fulfilled. Please call me so that I may finalize my review and process your request. My phone number is 1-888-758-5900 ext. 70247 and I will be available until 5:00 p.m. CST.
John Kyser
Social Media Manager
Executive Response Team
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