Complaint Review: Monmaney Master Painters - Bruce Monmaney Painters - Lebanon New Hampshire
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- Monmaney Master Painters - Bruce Monmaney Painters 194 Dartmouth College Hwy Lebanon, New Hampshire U.S.A.
- Phone: 603-448-6096
- Web:
- Category: Paint & Wallpaper
Monmaney Master Painters - Bruce Monmaney Painters Refused to come and fix molding wood slats on house Lebanon New Hampshire
*UPDATE Employee: To clear up some confusion
*UPDATE Employee: To clear up some confusion
*UPDATE Employee: To clear up some confusion
*UPDATE Employee: To clear up some confusion
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In 1997, when first I moved to New Hampshire, I hired Monmaney Master Painters to paint the exterior of my house and repair sheetrocking and paint several of the rooms inside my house.
When Bruce Monmaney came out to do a "free bid," he told me several of the existing clapboards on the house were rotten and should be replaced. I agreed and requested they use a semi-gloss paint on the clapboards. I was told, "Oh, we don't use that here in New England, the winters are too rough on the paint."
The bid, for both the exterior (replacing clapboards and painting) and interior (repairing cracked sheetrocking, removing some existing wallpaper, and painting) came to $7000 which I thought was an okay price for the work to be done.
When they first started, there was about 2 feet of snow on the ground, so they started the inside job first. I had to be away most of the day time hours but allowed them access to the house.
As soon as it warmed up enough outside for them to paint, they began that job, too. They purchased raw wood clapboards and insisted 75% of the existing clapboards had to be replaced but that they would keep to the original price agreed upon.
The very next day after nailing the clapboards in place, they started painting. By the time I got home, that first day, they had completed the first coat of paint. I asked if they had primed the raw wood first and never received an open response... i just got answers like, "We're professionals."
Ok, I admit... I am naive and a trusting person, so I accepted this and I got ripped off!!!
Less than six months after the completion of the exterior job, the replaced clapboards started molding with a really ugly black powdery mold. On the inside, the kitchen, where they'd steamed off existing wallpaper and then painted had never gotten prepped... in other words, where there had been glue still stuck to the walls... it just got painted over. There was no ceiling-type lights in the kitchen so I was not able to find all this shoddy work until the next weekend, during daylight hours. In the rooms where they were supposed to have repaired sheetrocking which was cracked and then painted over... they painted over but did no repairs as became apparent within 6 months when the same cracks appeared!!
I called, I wrote, I threatened with legal action... nothing. Finally, I wrote to Mr. Monmaney, the father, who was no longer part of the company but who had been the head partner. He agreed the house should be water-blasted and repainted and sent a sole, very young boy out, in November 2000, when the daytime temperatures were already dropping into the low 30's. This time, I made sure they were going to use a semi-gloss paint and refused to accept any b.s.
This young boy, who came over after school let out (high school), managed to paint 1/3 of the house before the temperatures got too cold. He assured me he'd return the next spring... nope!
Once again, I wrote the company, I called daily, to no avail. I started trying to find a local lawyer who'd take the case and discovered the Monmaney's had, on retainer, 99% of the lawyers in a 50 mile radius... to fend off possible lawsuits, I assume.
I finally found a lawyer who said he thought he might take the case... at this time, the statute of limitations of 3 years was almost up. Three weeks before the statute would expire, the b*****d (the lawyer) called and said he decided to not take the case and told me to come and pick up the paperwork I'd left with him (the original bid, the original contrct, the letter from Mr. Monmaney, Sr., etc.).
I realise it's too late to file any claim, including with the courts, I just wanted to let others know about the shoddy and careless work this company provides.
By the way, I came to discover, belatedly, before they became "master painters," they had been in the construction business and they built really REALLY crummy houses; one of which, unfortunately, I had purchased. I had been told by Mr. Monmaney, Sr., that it was a custom built home (HAH!!!!).
At any rate, Monmaney Master Painters have, in the past 3 months, declared bankruptcy, to the tune of $30 million!!!! It seems while Mr. Monmaney, Sr. was alive, he was responsible for keeping their financial situation swept under the carpeting; but, since his death, 4 months ago, the truth was revealed. Now, Bruce Monmaney, one of the sons, has reopened the company calling it Bruce Monmaney Painting Company.
Caveat Emptor, New Hampshirans!!!! (who, I might add, for some reason, are VERY reluctant to take umbrage with any kind of contractor) I don't know why, but I DO know I DO!!!!
P.S. If i WERE to, somehow, receive renumeration, it'd be to the tune of $5000 which is what it would cost to replace all those moldy clapboards and paint the house.
Gypsy
Enfield, New Hampshire
U.S.A.
This report was posted on Ripoff Report on 11/18/2003 09:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/monmaney-master-painters-bruce-monmaney-painters/lebanon-new-hampshire-03766/monmaney-master-painters-bruce-monmaney-painters-refused-to-come-and-fix-molding-wood-sl-72273. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE Employee
To clear up some confusion
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Friday, June 19, 2009
I have worked with the Monmaney family for many years, and therefore have a unique perspective of this situation.
First of all I have to clear up the difference between Monmaneys Master Painters and Bruce Monmaney Painters. Harry Monmaney and Tom Monmaney were co-owners of Monmaneys Master Painters. Most of Harrys sons (including Bruce), and Harrys grandchildren were employees of Harry and Toms painting business. After Harrys death in 2003, Tom was forced to declare bankruptcy for Monmaneys Master Painters, and then started a new painting company. The other brothers and grandkids went their own ways, starting smaller painting and construction businesses of their own. Since the split, Bruces business has become successful, but he has remained unaffiliated with Tom, and Monmaneys Master Painters.
Next there need to be a few corrections.
1) Semi-Gloss is a term used to describe the shinyness of paint, it is not used to describe exterior paint.
2) The 99% of lawyers in a 50 mile radius comment is amusing, but completely absurd.
3) A family painting business was not 30mil in debt.
4) They didn't use steamers back then, they used dif wallpaper remover
On to the Report itself.
As this incident took place many years ago I will do my best to recall the details.
While i can't dispute some of the anecdotes in the story, because I was not the person working on the house, I do remember Harry sending people back after the original paint job to replace a lot of the old siding on that house at no charge to resolve the molding problem.
A lot of the inconsistencies in the posters story make me skeptical as to wether or not the author is the actual customer, or someone else pretending to be that customer. Either way, the fact is that Monmaneys Master Painters is long gone. Going after any of Harry's sons or grandsons who were only employees of Monmaneys Master Painters, lost their jobs, and had to start their own businesses from the ground is distasteful.
For the Original Poster
I'd be willing to bet that had you gone to any one of Harry's sons or grandsons after they started their own companies, and explained your situation to them, that any one of them would have been willing to take a look at your house, see if your paint job wasn't holding up, and help you out, out of kindness, and decency, not because they were any way obligated to do so. Instead you decided not to talk to any of them, write a rip-off report for a company that no longer exists, and accuse the sons of a deceased painter of something they had absolutely nothing to do with.
#3 UPDATE Employee
To clear up some confusion
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Friday, June 19, 2009
I have worked with the Monmaney family for many years, and therefore have a unique perspective of this situation.
First of all I have to clear up the difference between Monmaneys Master Painters and Bruce Monmaney Painters. Harry Monmaney and Tom Monmaney were co-owners of Monmaneys Master Painters. Most of Harrys sons (including Bruce), and Harrys grandchildren were employees of Harry and Toms painting business. After Harrys death in 2003, Tom was forced to declare bankruptcy for Monmaneys Master Painters, and then started a new painting company. The other brothers and grandkids went their own ways, starting smaller painting and construction businesses of their own. Since the split, Bruces business has become successful, but he has remained unaffiliated with Tom, and Monmaneys Master Painters.
Next there need to be a few corrections.
1) Semi-Gloss is a term used to describe the shinyness of paint, it is not used to describe exterior paint.
2) The 99% of lawyers in a 50 mile radius comment is amusing, but completely absurd.
3) A family painting business was not 30mil in debt.
4) They didn't use steamers back then, they used dif wallpaper remover
On to the Report itself.
As this incident took place many years ago I will do my best to recall the details.
While i can't dispute some of the anecdotes in the story, because I was not the person working on the house, I do remember Harry sending people back after the original paint job to replace a lot of the old siding on that house at no charge to resolve the molding problem.
A lot of the inconsistencies in the posters story make me skeptical as to wether or not the author is the actual customer, or someone else pretending to be that customer. Either way, the fact is that Monmaneys Master Painters is long gone. Going after any of Harry's sons or grandsons who were only employees of Monmaneys Master Painters, lost their jobs, and had to start their own businesses from the ground is distasteful.
For the Original Poster
I'd be willing to bet that had you gone to any one of Harry's sons or grandsons after they started their own companies, and explained your situation to them, that any one of them would have been willing to take a look at your house, see if your paint job wasn't holding up, and help you out, out of kindness, and decency, not because they were any way obligated to do so. Instead you decided not to talk to any of them, write a rip-off report for a company that no longer exists, and accuse the sons of a deceased painter of something they had absolutely nothing to do with.
#2 UPDATE Employee
To clear up some confusion
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Friday, June 19, 2009
I have worked with the Monmaney family for many years, and therefore have a unique perspective of this situation.
First of all I have to clear up the difference between Monmaneys Master Painters and Bruce Monmaney Painters. Harry Monmaney and Tom Monmaney were co-owners of Monmaneys Master Painters. Most of Harrys sons (including Bruce), and Harrys grandchildren were employees of Harry and Toms painting business. After Harrys death in 2003, Tom was forced to declare bankruptcy for Monmaneys Master Painters, and then started a new painting company. The other brothers and grandkids went their own ways, starting smaller painting and construction businesses of their own. Since the split, Bruces business has become successful, but he has remained unaffiliated with Tom, and Monmaneys Master Painters.
Next there need to be a few corrections.
1) Semi-Gloss is a term used to describe the shinyness of paint, it is not used to describe exterior paint.
2) The 99% of lawyers in a 50 mile radius comment is amusing, but completely absurd.
3) A family painting business was not 30mil in debt.
4) They didn't use steamers back then, they used dif wallpaper remover
On to the Report itself.
As this incident took place many years ago I will do my best to recall the details.
While i can't dispute some of the anecdotes in the story, because I was not the person working on the house, I do remember Harry sending people back after the original paint job to replace a lot of the old siding on that house at no charge to resolve the molding problem.
A lot of the inconsistencies in the posters story make me skeptical as to wether or not the author is the actual customer, or someone else pretending to be that customer. Either way, the fact is that Monmaneys Master Painters is long gone. Going after any of Harry's sons or grandsons who were only employees of Monmaneys Master Painters, lost their jobs, and had to start their own businesses from the ground is distasteful.
For the Original Poster
I'd be willing to bet that had you gone to any one of Harry's sons or grandsons after they started their own companies, and explained your situation to them, that any one of them would have been willing to take a look at your house, see if your paint job wasn't holding up, and help you out, out of kindness, and decency, not because they were any way obligated to do so. Instead you decided not to talk to any of them, write a rip-off report for a company that no longer exists, and accuse the sons of a deceased painter of something they had absolutely nothing to do with.
#1 UPDATE Employee
To clear up some confusion
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Friday, June 19, 2009
I have worked with the Monmaney family for many years, and therefore have a unique perspective of this situation.
First of all I have to clear up the difference between Monmaneys Master Painters and Bruce Monmaney Painters. Harry Monmaney and Tom Monmaney were co-owners of Monmaneys Master Painters. Most of Harrys sons (including Bruce), and Harrys grandchildren were employees of Harry and Toms painting business. After Harrys death in 2003, Tom was forced to declare bankruptcy for Monmaneys Master Painters, and then started a new painting company. The other brothers and grandkids went their own ways, starting smaller painting and construction businesses of their own. Since the split, Bruces business has become successful, but he has remained unaffiliated with Tom, and Monmaneys Master Painters.
Next there need to be a few corrections.
1) Semi-Gloss is a term used to describe the shinyness of paint, it is not used to describe exterior paint.
2) The 99% of lawyers in a 50 mile radius comment is amusing, but completely absurd.
3) A family painting business was not 30mil in debt.
4) They didn't use steamers back then, they used dif wallpaper remover
On to the Report itself.
As this incident took place many years ago I will do my best to recall the details.
While i can't dispute some of the anecdotes in the story, because I was not the person working on the house, I do remember Harry sending people back after the original paint job to replace a lot of the old siding on that house at no charge to resolve the molding problem.
A lot of the inconsistencies in the posters story make me skeptical as to wether or not the author is the actual customer, or someone else pretending to be that customer. Either way, the fact is that Monmaneys Master Painters is long gone. Going after any of Harry's sons or grandsons who were only employees of Monmaneys Master Painters, lost their jobs, and had to start their own businesses from the ground is distasteful.
For the Original Poster
I'd be willing to bet that had you gone to any one of Harry's sons or grandsons after they started their own companies, and explained your situation to them, that any one of them would have been willing to take a look at your house, see if your paint job wasn't holding up, and help you out, out of kindness, and decency, not because they were any way obligated to do so. Instead you decided not to talk to any of them, write a rip-off report for a company that no longer exists, and accuse the sons of a deceased painter of something they had absolutely nothing to do with.
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