• Report: #370486
Complaint Review:


  • Submitted: Sat, September 06, 2008
  • Updated: Sat, September 06, 2008

  • Reported By:San leandro California
P.o.box 814530 Dallas, Texas U.S.A.

Monotronics won't refund money after they recived letter saying we cancel Dallas Texas

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we were moving,a company ( Apxalarm)came to the door saying they were upgrading our system We thought they were monotronics ,which we had for a good 10 years.turn out it wasn't our alarm sytem.by mistake i had signed up for five year contract. so had to call monotronics to cancel they said to send register letter to dallas. to cancel our old system. wich we did.they are still taking out money out of our account two months after letter was send, sign for. won't refund their mistake, said they did not recive it, we have a sign recipt from post office showing they did. we have been taking advangate of both both companies now. one we can't cancel because of being miss lead into beliving we were dealing with our company and our company now charging us for a service they are not providing.

San leandro, California

This report was posted on Ripoff Report on 09/06/2008 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/monotronics/dallas-texas-75381/monotronics-wont-refund-money-after-they-recived-letter-saying-we-cancel-dallas-texas-370486. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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