Report: #1106594

Complaint Review: monroe

  • Submitted: Thu, December 12, 2013
  • Updated: Thu, December 12, 2013
  • Reported By: sanborn61 — berwick Maine
  • monroe
    31 waltons way somersworth nh
    somersworth , New Hampshire

monroe ripoffs somersworth New Hampshire

Show customers why they should trust your business over your competitors...

 I went in to make an appt. for an alignment and they quoted me $89 and $20 for rotation of tires. total of 109, Day of appt. I went in and they said it would be a total of 119,no problem ten dollars over is not that big a deal. I left the car and they called me within 10 minutes telling me that i needed a new tierod end on right side inner. They wanted an extra 300 for that. I said no don't do it i cant afford it now I will get it fixed by my regular mechanic. Took the car to my mechanic and they said there was nothing wrong with the tierod end on the right. The left was a little loose so i had them fix that one. no where near 300. They did charge me $20 saying they did the rotation of tires but i doubt they did that in 10 minutes time. I will never take my car to monroes again. I have a feeling they were going to fix the right side (which was not broken) and then take the left wheel off and call and tell me that one needed to be replaced as well. they looked a little peeved when I went to pick up the car. Oh well they lost a customer. Wish i could find an honest mechanic who can do an alignment without ripping me off. My regular mechanic does not have the tool to do that.

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