Complaint Review: MonsterHair - Internet
- MonsterHair Internet USA
- Phone:
- Web: Monsterhair.com
- Category: Beauty Products
MonsterHair Alex Burlton Alex Burlton Still Ripping Off Customers 2015 Houston Texas
*Author of original report: Alex Curses Out New Customers!! "F*$! You
*Author of original report: Finally Responded
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On October 21, 2015 ordered 6 items:
- 2x Therapro DeFine Thickening Lotion 6oz. - Therapro DeFine Thickening Lotion 6oz for $10.25 each
- 1x Therapro Final Finish Lite Acidifying Rinse - Therapro Final Finish Lite Acidifying Rinse 6oz for $11.44 each
- 1x Therapro Mediceuticals TheraRx Antibacterial Scalp & Skin Wash 12oz - Therapro Mediceuticals TheraRx Antibacterial Scalp & Skin Wash 12oz for $12.75 each
- 2x Therapro "W" HairGain Nutritional Supplement - 60 capsules for $20.16 each
Discounts : $-3.40 USD
Subtotal : $81.61 USD
Shipping : $6.25 USD
Total : $87.86 USD
Received order confirmation that items would ship between 5-10 business days. The debit posted to my account on October 22 and still No Products(Now November 2, 2015.) Sent 2 emails on October 30th, where Mr. Burlton response reads: " got the order will check one email is good to send. Thanks Alex". A return was sent asking what type of business was he running where he scolds paying clients of amount of emails we are allowed to send. Alex still never provided me with a shipping number, cause for delay, or ETA of shipment.
Alex Burlton received a third email explaining that the authorities were contacted and filed Scam/Fraud report. I also informed that to resolve options were: Products and/or Refund, Shipping (tracking ) and/or Refund. It's 9:35am est No PRODUCTS and No REFUND!
I am a First Time Customer and this is how am treated. For taking time out of my day and money from my pocket to patronize MonsterHair is this is Respect am shown. Please People WARNING NEVER do Business with this guy! He doesn't Respect or Honor the rights of his customers. Still Waiting ALEX BURLTON where is your order!
This report was posted on Ripoff Report on 11/02/2015 06:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/monsterhair/internet/monsterhair-alex-burlton-alex-burlton-still-ripping-off-customers-2015-houston-texas-1265073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Alex Curses Out New Customers!! "F*$! You
AUTHOR: - ()
SUBMITTED: Tuesday, November 03, 2015
RReceived a refund email today. Included a second email with an F*@! You and lies.
#1 Author of original report
Finally Responded
AUTHOR: - ()
SUBMITTED: Monday, November 02, 2015
I received an email today after informing Alex that I filed report with RipOff. He never apologizes but he doesn't miss an opportunity to be rude and unprofessional. Here are pics of his email responses.
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