Report: #409650

Complaint Review: Montana Custom Hay

  • Submitted: Thu, January 08, 2009
  • Updated: Thu, January 08, 2009
  • Reported By: Coeur d'Alene Idaho
  • Montana Custom Hay
    117 Commercial
    Lewistown, Montana

Montana Custom Hay Inferior Products and Services Lewistown Montana

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This company was a total rip off. I called in July and ordered a semi-load of hay. I specifically asked if this was 32 tons, and the lady on the phone said yes. So I purchased the semi of hay over the phone.

They estimated delivery would be about 2 weeks. After 3 weeks with no phone call, I called and they told me they had no clue when they could get the hay to me. I called every 2 weeks for 2 months, and then I finally had to get my own trucking company. That was still a mess, and they cold not give me a time for the trucking company to meet up with them. The company ended up going out there 2 seperate times, the first time no one would tell them where to go. And I live 500 miles away, so this was a big deal.

Finally on thesecond trip they were able to get a load of hay, but it was only 21 tons. The people said that's all they had and sent the driver on his way.
When the hay arrived at my house I called to see where the rest was, and they told me a semi load is only 24 tons. Even then, I was still screwed out of 3 tons of hay.

This company is a scam, I am just happy to have gotten some hay from them.

Coeur d'Alene, Idaho
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This report was posted on Ripoff Report on 01/08/2009 12:54 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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