Montway Nothing as they promised Internet

I placed the order to ship my car from Arkansas to Tennessee one month ahead. Montway only connected me about online deposit payment. Because i was told it is a door-to-door service so I left the car key to my backup person and left town. After the first pickup date, they called me saying the trucker assigned misunderstood about the regions and was not able to take this order and they will look for other truckers for me. So far, okay. Then they called me saying that they found a trucker who's willing to take the order but charging me $50 dollars. I could not understand and asked them to fix it because dealing with truck driver should not be my job. Then they complained to me that " do you know that nobody wants to come to Arkansas to ship your car?" What??I told them clearly in the contract from where and where to ship the car, no problem at that point and order taken and price fixed. Then I need to raise up the price to attract and beg the trucker to take my order? Yes, that's what I did. I was traveling outside and left the car with my friend. I didn't know how this industry worked but I needed to get this done soon cause I need my car when I arrive Tennessee. So I added on $20 and the trucker took the order. Then the trucker arrived Arkansas, but because he was driving a huge truck and not able to park around my parking lot so he asked my friend to take the car to Sam's Club. My friend did. Then when he picked up my car, he said he would arrive the second day but would not able to wait for my flight arriving 3pm next day. On the website of Montway, clearly saying it will take 3-5 days to ship at 700miles distance. But the trucker seemed to have his own routine and not worked for Montway and didn't follow the contract or montway' s promise at all. Then he started to complain on the phone about "nobody wants to come to Arkansas", I got pissed off and replying " this is not my business " because I don't understand again why I got all the blame of buying a service!! Why it is my fault!!! Both the company and trucker took the order knowing clearly about the address information. Then the tucker got pissed off and did not want to take the car. I had to apologize about my attitude and let me keep the order because I did not want to bother my friend again and again and I wanted my car and my stuff delivered soon. Then he took it after his self-esteem got satisfied. Then he informed me he would drop off my car at the target nearby the airport. So I had to take a Uber to go and get my car. That's the "door -to-door" service I got, door of Sam's to door of Target. I have no idea where to complain or report but here and whether there is any justice for the treatment and service I got. I will admit I am unlucky but I do not wish anyone ever suffer this pain.