Moon Valley Nursery Total Ripoff Phoenix Arizona

After spending over $4,000.00 for trees and plants and receiving very disappointing service I decided I would write a report. First, if you are looking to buy plants stay away from this place! I paid 1300.00 more than I should have compared to other local nurseries(not Home Depot). I was naive to believe the sales person who only cared to up sell me on everything and not listen to what i needed/wanted.

After going back a few times to exchange out trees/plants becuase i would realize I got bigger trees then i originally wanted- the sales guy would make comments like: "oh, you wont be happy with that tree" or " that wont look as good as the bigger tree." So, luckily I exchanged out 2 of the "way to big" trees to smaller ones but I still have 2 others that do not fit my yard. I am very upset that I let that happen to myself. The sales guy was very friendly and likable... I just trusted what he said and then later would regret what I bought. Thats why I would keep going back to swap/exchange for other plants or tree sizes.

Second- After a few delivery errors and a broken fence from their crew I was supposed to receive a pygmy palm and a bamboo plant for compensation.

I had previously returned 2 bamboos because after one week the leaves turned brown(yes, I watered) and only 1 out of the 3 bamboos I bought was healty. They had the nerve to send me back one of the same bamboos I had returned.

I will never shop this nursery again. Do not believe them when they tell you they have the healthiest tress and the best prices.