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Report: #542049

Complaint Review: Mortgage Investors Corporation - St. Petersburg Florida

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  • Reported By: Vaughn Henderson — Coconut Creek Florida United States of America
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  • Mortgage Investors Corporation 6090 Central Avenue St. Petersburg, Florida United States of America

Mortgage Investors Corporation Review Scam | Complaints INVESTIGATION: Mortgage Investors Corporation / Amerigroup Mortgage Corporations clients, feel safe, confident & secure when doing business with MIC. MICs 100% commitment to client satisfaction, exceptional client experiences & success. Commitment to Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, assures them of complete satisfaction & confidence when doing business.


*UPDATE: Mortgage Investors Corporation / Amerigroup Mortgage Corporation recognized by Rip-off Report as a Verified Safe business.

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Rip-off Report Investigation:

Editors UPDATE: Positive Rating and Recognition has been given to mortgage-companies/mortgage-investors-c/mortgage-investors-corporation-ddd29.htm for its Commitment to Excellence in customer service.

Rip-off Reports investigation of Mortgage Investors Corporation / Amerigroup Mortgage Corporation uncovers an ongoing commitment to total client satisfaction. This means that clients can expect that MIC will always work towards finding a mutually satisfactory resolution to any complaints or concerns. MIC listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services MIC offers and the support for those services.

One top executive in the mortgage lending business stated to Rip-off Report, that MICs chairmans personal philosophy is that service members and veterans are a different class of citizens who deserve the best this nation and his company have to offer in return for their sacrifices to this country. MIC must listen to our clients and respond properly. This is the best way to ensure MIC will maintain a successful enterprise both now and in many years to come.

Another top executive of the company stated to Rip-off Report, that the Chairmans personal business philosophy is based on the premise that MIC strives to add value in its services. We understand that a successful business model is based on value-added services, and client care. MICs mission statement says it all; "Our goal is to provide our clients the best quality, value and professional excellence in the industry." Some of the other things Rip Off Report learned in the course of its investigation: MICs business was established in 1938 to provide borrowers with home loans and realize their dreams of homeownership. MIC has provided hundreds of thousands of service members and veterans with a new home loan that saved every borrower thousands of dollars over the lives of their loans, lowering their monthly mortgage payments and improving their financial positions. MICs unique business model has made it the leading Department of Veterans Affairs guaranteed refinance provider.

Rip-off Report has confirmed that MIC takes quality control very seriously. MIC has recently put a lot of effort into ramping up its Customer Service team and client relation processes including full time availability to borrowers to assist with any issues that develop. Rip-off Report was pleased to learn that MICs past and current approach to business is focused on its pledge to total commitment towards client satisfaction.

MIC recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation MIC has made organizational changes allowing her clients a more streamlined approach to problem resolution and a total overall commitment to her client experience.

In summary, after our investigation, which included discussions with MICs Chairman and President and many of its current associates, Rip-off Report is convinced that MIC has been and is committed to quality delivery of services resulting in total customer satisfaction.
Read more about Mortgage Investors Corporations Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
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NOW TO THE ORIGINAL REPORT THAT WAS FILED
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Mortgage Investors Corporation If it walks like a duck and quacks like a duck!!!! St. Petersburg, Florida


I received a letter in the mail claiming that Mortgage Investors Corp had a program that could save me money on my mortgage. I called them and they immediately scheduled an appointment. They asked me a few questions about my current mortgage and then advised me that I could lower my mortgage by $160 a month. Just like anyone that prospect was appealing to me. My appointment was several days away and I started to do some research on the Internet about the company.



On the Internet and I could not find one positive comment from a happy consumer. There was a post from an employee but this was the only positive comment. I then called my current lender, a national bank, and told them about the claim by Mortgage Investors and they told me that if there were any legitimate programs available they would be able to offer me the same program. They advised me that what these companies do is get you to default on your loan so they can use the recovery act to lower your rate. This would then damage your credit. With these two bits of information I decided not to deal with this company.

On the night of the appointment an angel was looking out for me. The person who I had an appointment with had a flat tire and could not make the appointment. I told them that I would not reschedule another appointment. Since that time Mortgage Investors scheduling department has called me every day, sometimes twice on the same day, to reschedule an appointment. On the first day, I informed them that based on the information I had learned about their company that I was not interested in dealing with them.

During one call, I asked the scheduler to remit the information to me via email. I explained that if they were a legitimate company that this information should be available in the open as opposed to being hidden in the dark. The woman told me that only the loan officer that would come to my house could give me that information because interest rates changed on a regular basis. She also told me that she could not give me specifics over the phone because she did not know Florida law, even though the company is headquartered in Florida. She claimed that only the person who would come to my house had the information I requested.

The most entertaining part of the conversation was their argument about what I found on the Internet. They asked me if I believed everything I read on the Internet. While I do not believe everything I read on the Internet, that does not mean that in this case what is being written is incorrect.

At this point, I realized that this company is nothing more than a high pressure sales company with their bottom line as the most important factor. I am old enough to have been exposed to under handed salesmen who only care about getting what is best for them. If one looks at the Internet, the professionals in the mortgage business, and the actions of the company itself there is only one conclusion that can be drawn. The company is a fraud and I recommend that they be avoided at all cost.

I now have to suffer these calls because I believed that this company could help me lower my monthly expenses. I was hopeful but my dreams are crushed. The reality is that this company is no better than the Madoffs in the world. Again if it looks and quacks like a duck then it must be a duck, however in this case I would rather not have duck.

I hope my experience and evaluation of this company helps others avoid them. The sad thing is that they will simply rename their company and start all over. When will we stop the madness and foster legitimate businesses that help and not hurt our own citizens. What is worse is that this company targets our soldiers the same people who fought and risked their lives so they could run these schemes.

This report was posted on Ripoff Report on 12/18/2009 07:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mortgage-investors-corporation/st-petersburg-florida-33707/mortgage-investors-corporation-review-scam-complaints-investigation-mortgage-investors-542049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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