Mortgage Investors Corporation Review Scam | Complaints INVESTIGATION: Mortgage Investors Corporation / Amerigroup Mortgage Corporation commitment to 100% client satisfaction, MIC implemented strategic changes to insure clients success, focusing on finding ways to help service members and veterans protect their homes and lower their monthly mortgage payments even in the sort of challenging market we face today.

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*UPDATE: Recognized by Rip-off Report Corporate Advocacy Program as a safe business service Mortgage Investors Corporation / Amerigroup Mortgage Corporation pledges to always resolve any issues, feel safe, confident & secure when doing business with MIC.

Rip-off Report Investigation:

Editors UPDATE: Positive Rating and Recognition has been given to mortgage-companies/mortgage-investors-c/mortgage-investors-corporation-ddd29.htm for its Commitment to Excellence in customer service.

Rip-off Reports investigation of Mortgage Investors Corporation / Amerigroup Mortgage Corporation uncovers an ongoing commitment to total client satisfaction. This means that clients can expect that MIC will always work towards finding a mutually satisfactory resolution to any complaints or concerns. MIC listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services MIC offers and the support for those services.

One top executive in the mortgage lending business stated to Rip-off Report, that MICs chairmans personal philosophy is that service members and veterans are a different class of citizens who deserve the best this nation and his company have to offer in return for their sacrifices to this country. MIC must listen to our clients and respond properly. This is the best way to ensure MIC will maintain a successful enterprise both now and in many years to come.

Another top executive of the company stated to Rip-off Report, that the Chairmans personal business philosophy is based on the premise that MIC strives to add value in its services. We understand that a successful business model is based on value-added services, and client care. MICs mission statement says it all; "Our goal is to provide our clients the best quality, value and professional excellence in the industry." Some of the other things Rip Off Report learned in the course of its investigation: MICs business was established in 1938 to provide borrowers with home loans and realize their dreams of homeownership. MIC has provided hundreds of thousands of service members and veterans with a new home loan that saved every borrower thousands of dollars over the lives of their loans, lowering their monthly mortgage payments and improving their financial positions. MICs unique business model has made it the leading Department of Veterans Affairs guaranteed refinance provider.

Rip-off Report has confirmed that MIC takes quality control very seriously. MIC has recently put a lot of effort into ramping up its Customer Service team and client relation processes including full time availability to borrowers to assist with any issues that develop. Rip-off Report was pleased to learn that MICs past and current approach to business is focused on its pledge to total commitment towards client satisfaction.

MIC recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation MIC has made organizational changes allowing her clients a more streamlined approach to problem resolution and a total overall commitment to her client experience.

In summary, after our investigation, which included discussions with MICs Chairman and President and many of its current associates, Rip-off Report is convinced that MIC has been and is committed to quality delivery of services resulting in total customer satisfaction.
Read more about Mortgage Investors Corporations Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
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NOW TO THE ORIGINAL REPORT THAT WAS FILED
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Mortgage Investors Corporation Veterans please avoid this company they will mislead you into a loan that will hurt you financialy Lake Mary, Florida

I was contacted by phone on 8/8/2009 from the company. The employee

stated that he was calling to offer a program that is only available to veterans to refinance a VA loan. He asked me what my loan APR was I said 4.75 fixed. He said that there was a new program that the Obahma admin.had introduced to Congress to save vets money. He stated that I could get a fixed 4.0 APR if I chose to refinance under the new VA program and said this would save me around $300.00 per month.That sounded good to me then he said that a loan officer could come by my house and in about ten minutes explain to me how I could save this money and that I was under no obligation. The employee also stated that there was no out of pocket expenses,closing costs would be minimal since the loan was called a stream line and that most closing costs did not apply. I agreed to have a loan officer come out to my home on 8/10/2009 @ 6:00PM.

When the loan officer showed up at my home he began to explain the loan to my wife and I. That is when the problems began.It turned out that the loan was not fixed it was variable. The loan was fixed for 3 years then after that it was variable with a potential to go up a whole percentage point per year and that it could go up as much as 5% to a total of 9% APR. This took about an hour to explain the loan process. I told the loan officer Glenn Powell that I was not interested and that he needed to leave. He made a phone call to John Parzick (877 220-1180) he said that John was his boss and that he could explain the process to me. Mr. Parzick started to try and convince me that it was a good idea for me to take this loan and that it was a benifit that I was entitled to from the VA. After spending about 10 minutes on the phone with John I expressed my concerns and that I did not want the loan he asked me to atleast allow the agent to finish what he had to say and that I could have a couple of days to make a sound decision on the matter.

At this point I just wanted to get this over with and have the agent leave my home. After about another half hour or so the agent showed me the loan details and the closing costs. The closing costs that he quoted to me was over $20,000.00 That was about $5,000.00 more than what I paid when I got this loan a few months back. And the payment was only going down by $83.00 not the $300.00 that I was quoted upfront. I told the agent that I was not interested in the loan again and that I wanted him to leave. He called Mr. Parzick again and Mr. Parzick used in my opinion sales tactics to pressure me into the loan and he asked me to atleat have the agent draw up the papers and that I was under no obligation and that I could cancel if I changed my mind. At this point I just wanted the agent to leave. I work third shift and had to leave for work. The time was around 8:15PM and I had to leave by 9:00PM for work. I wanted the agent to leave my house so I agreed to complete the paperweork sign it and then cancell the next day.

The next thing the agent came up with was a deposit was required in the amount of $4300.00 He did not ask for this until after I signed the loan application. I said that I did not want to pay the deposit he then again called Mr. Parzick and he used his tactics to convince me to agree to paying $1000.00 on a credit card. It was now around 9:00 PM I needed to leave for work so I agreed to the charge and planned to call my bank and dispute the charge once the agent left. I felt this was the only I was going to get this person out of my home unless I called the Plolice and I was already late for work. The next day I contacted the company to cancell the loan. They have called me back and my wife and are giving us a hard way to go about canceling the loan. I had to contact my bank to disputh the charge. The company was dishonest with us in every aspect of the loan process. I believe that the company is misleading vets into a loan that will profit the company and hurt the Veteran