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Report: #802614

Complaint Review: Motel 6 Santa Fe - Cerrillos Road South #1363 - Santa Fe New Mexico

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  • Reported By: A — California USA
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  • Motel 6 Santa Fe - Cerrillos Road South #1363 3695 Cerrillos Road Santa Fe, New Mexico United States of America

Motel 6 Santa Fe - Cerrillos Road South #1363 banning customers that file concerns with corporate office Santa Fe, New Mexico

*Consumer Suggestion: cerrillos road motel 6

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I stayed at Sante Fe Motel 6 approximately August 20 September 9, located at 3695 Cerrillos Rd, Santa Fe, NM . Around 3am, a suspicious man in a truck was circling the hotel parking lot for an hour or so. The third night the man stopped and attempted to talk to me from his truck. The truck followed me as I walked to the front desk. The truck parked on the hotel property just outside the front desk window and waited for me. I was frightened for my safety and informed the night desk man what was happening. The night desk man dismissed my concerns about the stalking truck and I was told there was nothing that could be done. I was stuck in the hotel office approximately 10-15 minutes waiting for the truck to leave. After the truck left I ran back to my room and called the police. The next morning I called Motel 6 headquarters to report the incident. A few days later when I checked-out the hotel manager Cindy told me - quote:

Will you be returning to Santa Fe? I replied yes but I will be staying else ware. Good because corporate has banned you after that little complaint call you made the other morning

I was a bit confused so I called Motel 6 headquarters to find out what had happened. I have since been informed the manager Cindy banned me by falsely claiming I caused a disturbance" It is of the utmost bad customer relation to ban good long term customers when they contact Motel 6 with legitimate concerns and feedback. I have tried numerous times to reach someone at Motel 6 headquarters with no response. 11/28/2011

This report was posted on Ripoff Report on 11/28/2011 08:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/motel-6-santa-fe-cerrillos-road-south-1363/santa-fe-new-mexico-87505/motel-6-santa-fe-cerrillos-road-south-1363-banning-customers-that-file-concerns-with-802614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

cerrillos road motel 6

AUTHOR: roger - ()

POSTED: Wednesday, July 02, 2014

I am staying at the motel 6 on 3007 cerrillos road in santa fe, nm  87507.  I have photographs of the property that is poorly maintained poorly managed and lacks security personnel, hardware/apparatus to have active surveillance, and indifference of it's manager towards guests in general.

While much of this is my personal opinion, I do have factual documentation, including photographs, video clips of crimes committed, conversations with management, and police reports.

 

Why am I doing this?  Because while I wait for a property that I have signed a lease agreement to be ready to occupy, I can only afford Motel 6, but the damages incurred over the last 5 (five) calender days, I can no longer sit idly by and let big corporate take advantage of the little guy.

Break in to my van, last Saturday, June 28, 2014 cleaned me out of tools and miscellaneous personal effects to the tune of roughly 500 dollars (US).

Squatters on the property that I repeatedly told front desk staff that the occupants of this camper trailer parked in the back were appearing as if they were under the influence of drugs and/or alcohol.  

Invasive silverfish in my unit that I switched to one day ago because of the crime to my vehicle in plain view, 2 days ago.

Confrontational and refusal to agree to look into these matters by the manager who has not been seen on site until today, Wednesday, July 2nd, 2014.

I will probably be asked to leave and not be able to check in once this posting becomes searchable.  

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