• Report: #1354940
Complaint Review:

Motolease LLC.

  • Submitted: Wed, February 08, 2017
  • Updated: Wed, February 08, 2017

  • Reported By: Tyler S. — Saint Augustine Florida USA
Motolease LLC.
Nationwide USA

Motolease LLC. Garbage Business Ethics and Consumer Care Los Angeles, California Nationwide

*Author of original report: Right back to the op.

*Consumer Suggestion: Motolease is a grate company

*Author of original report: Re: Poor Consumer Care and Ethics

*Consumer Comment: Always try to avoid default

*Author of original report: Again, Poor Consumer Care and Service

*Consumer Comment: Don't blame the lender

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 So I live in Jacksonville, Florida. A long story short, the dealership talked this company up, they sign me with a 2005 Gsxr 750 valued at 5.1k and payments of 350 a month. That's fine. Well, two days later, the bike has problems, I return it to the shop, a week later the shop says it's ready (Cycle Image in Jacksonville, also horrible business), so i pick it up and what happens? A week later, same problem. I take it back to the dealership, dealership holds it for 3 weeks claiming they're waiting on a part or haven't gotten to it, they give it back, two weeks later, same problem! So I call motolease, and ask what I have to do to give this bike back, it hasn't even been a month and it continually has problems. "Not our problem, we financed you the money". So I go by the shop for the service records, they give me two papers. I ask for a copy of the contract I sign, "you'll have to come back Monday" (it's Wednesday). Well no word from anyone so I call motolease, they say I have to pay 5k just to return the bike lol, I look into lawyers and other forms of settling this and what do they do? Report a 12k debt to the credit bureau and now I'm in the hole and my credit is ruined, all because of this scumbag company, do not lease with them, do not sign with the on anything, Motolease is the worst financing company (or company in general) that I have ever encountered. They deserve to be locked up.


This report was posted on Ripoff Report on 02/08/2017 06:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/motolease-llc/nationwide/motolease-llc-garbage-business-ethics-and-consumer-care-los-angeles-california-nationwi-1354940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Right back to the op.

AUTHOR: - ()

 Their unwillingness to help rectify the situation or make any attempt to, their unresponsive customer care and their shady business practices are the reason for the report. You (again) clearly haven't done your research into this company or what other consumers have said. Again, to everyone, DO NOT UTILIZE THIS COMPANY.

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#2 Consumer Suggestion

Motolease is a grate company

AUTHOR: Motorcyclelife - (USA)

 All bad things i see about motolease are NOT motolease fault!are dealers!they using the program to abuse the profit,adding GAP,extended warranty,doc fee,shipping,prep fee etc,most the people using motolease they have bad credit,they failed to pay some one already,so,iterest is hight,not hightest than a credit card but hightest than a credit union or regular bank.When the consumer get approved right away for $10000,no body care how much is the fee or iterest rate,they try to pick up the most expensive bike they can with not money down and longet terms,most the time 60 month,now,doing that,whos fault is that?the lender give you a second chance?and the posibility to fix your screwed up credit?or the consumer?who is sugned a 60 months lease and change his might at day 15?i'll look in everybodys credit first,i bet you if you have a problem with motolease you already have problems with somebody else,you just dont like to pay!the sad thru,the problems with titles and warranty is 100% on the dealers!motolease just lend you the money for purchase your dream bike or just your dealt ride when other tell you they cant do it

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#3 Author of original report

Re: Poor Consumer Care and Ethics

AUTHOR: - ()

You sound more like an advocate for this company than a consumer. Regardless, again, it was their poor client care that has led me to file this report. Hundreds of similar complaints have been reported in regard to this company and how they do business. As I said before, to any future Consumer, DO NOT sign with this company, or do business of any kind. To any dealerships, do not utilize this company for a possible resolution with customers with poor credit or for any reason, as it will only lead to decline in business and headache.

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#4 Consumer Comment

Always try to avoid default

AUTHOR: coast - (USA)

As per your recommendation I reread your complaint. The lender honored the financial agreement by loaning you the funds needed for the purchase. Your dispute is with the dealer. It appears you defaulted on the loan. The interest rate on your next loan will much higher. Too bad.

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#5 Author of original report

Again, Poor Consumer Care and Service

AUTHOR: - ()

 Maybe you should read again, rather than trying to put someone down. The company refused to contact me about the issue, stated they wanted more than the bike was worth, even after problems occurred after two days on a bike that was quoted "inspected". Again, both parties are at fault but this report is about Motolease and their refusal to work with their consumers on issues this large. Maybe check the other reports consumers have filed, it's a trend with this company. They are garbage. Don't sign with them, don't utilize their company for anything other than a joke.

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#6 Consumer Comment

Don't blame the lender

AUTHOR: coast - (USA)

“Motolease is the worst financing company (or company in general) that I have ever encountered. They deserve to be locked up.”

The lender is not at fault. Your dispute is with the seller.

“my credit is ruined, all because of this scumbag company”

That is an incorrect statement. Your credit is ruined because you failed to honor the terms of a financial agreement.

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