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Report: #818218

Complaint Review: Mott Towing and HauliMott Towing and Hauling Mesa AZ East Valley, Apache Junction Arizona, Queen Creek Towing 24 hour emergency towing Mesa AZ Apache Junction Arizona - Apache Junction Arizona

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  • Reported By: ED Magedson, Founder - Ripoff Report — Tempe Arizona USA
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  • Mott Towing and HauliMott Towing and Hauling Mesa AZ East Valley, Apache Junction Arizona, Queen Creek Towing 24 hour emergency towing Mesa AZ Apache Junction Arizona P.O. Box 2229 Apache Junction, Arizona United States of America

Mott Towing and Hauling TRUSTED BUSINESS REVIEW: Ripoff Report Verified Business, commitment to customer satisfaction: Mott Towing impeccable record, dedicates itself to a safe gentle tow 24 hours a day handling lock outs, jump starts, repair and much more. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. Mott Towing spotless track record, customer satisfaction, Low flat rates and timely response is why people choose Mott Towing and Hauling. Feel safe, confident & secure when doing business with Mott Towing and Hauling . A trusted Verified Safe Business Service, skilled towing and recovery people that treat there customers with thoughtfullness and integrity.

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Rip-off Report Review

Mott Towing and Hauling a Rip-off Report Verified Safe Business and a member of Rip-off Reports Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..A long name for a program that does a lot for both consumers and business alike.

.Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, which assures their complete satisfaction and confidence when doing business with a member business

When a company or individual joins the Rip-off Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case).

Making things right can mean lots of different things to different people, but our point is thisby working closely with the company or individual to resolve any disputes, Rip-off Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction. Rip-off Report cannot ever guarantee any product or service, but we can only report what we find, in order to help you get a better understanding of the company or individual we are investigating. That having been said, the conclusion Rip-off Report came to after our investigation, to the best of our knowledge, is that this company is a reputable firm, offering products and services of real value.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.

 

Ripoff Report Verified
A program that benefits the consumer and assures them of complete satisfaction and confidence when doing business with a member business. 


By Ed Magedson - Founder, Rip-off Report

Mott Towing and Hauling approached Rip-Off Report with the sole purpose of earning peoples trust on a wider scale. They know how well-respected Ripoff Reports program is and they were eager to get involved and become a member business of an organization who has the customers best interests at heart. Mott Towing & Haulings decision to become a Verified Safe Business shows their excellent insight into what consumers look for a reputable, third party who will verify their good business practices, which is exactly what Rip-Off Reports Corporate Advocacy Program is for!

HCMM EXPLAINS WHO THEY ARE AND HOW THEY GO ABOVE AND BEYOND FOR CLIENTS

Mott Towing and Hauling is a tow and recover company. who's main goal is customer satisfaction. Mr. Mott has been towing for twenty five years. Saftey is the first goal for our company and our customers. During the years of buisness Mott Hauling and Towing has never had anything stolen from a customers car. Theft of the customers personal belongs is common problem in the towing industry. They have also gone out of their way in many occasions to make sure that the customer has a ride or provided a ride for them, in the event they didnt have a way to their final destination. The skilled tow and recovery people are shown the best way to recover an object without further damage with quick response. Mott Towing & Hauling also has a fenced safe storage unit with on site security to protect customers needs.

Mott Towing and Hauling MISSION STATEMENT!

Mott Towing and Hauling's goal is complete customer satisfaction and saftey within reason during any job that we may perform. We also strive to make customers feel as if they were family when doing buisness with us. We treat people how we would expect to be treated if we were in there situation. we have no hidden fees, no over charges, we do flat rate towing and hauling based apon discription and location the customer gives us. In the event that Mott Towing were to ever get a complaint the situation would be handled by the owner directly, this is done so our customers dont feel like they are juping through hoops our resonse time to a complaint will be within twenty four hours, we will do everything within reason to satisfy our customers issues. As we all know when doing buisness not everyone is satisfied all the time. So in the event that something happens that is not our fault we will still take into consideration our valued customers feelings and we try to help them resolve any situation that they may have to the best of our ability.

WHERE THEIR COMPETITORS WENT WRONG - Setting a New Standard for Towing and Hauling

Towing companies are so wide spread there are so many to choose from and many of them are good buisness people, but just like everything in life you have your bad eggs that make people leary of doing buisness with the honest companys, for example, impounding cars illegaly, wrecklessness, poor apperance, and theft of customers personal property. You call to ask whats going on you get the run around, the price being higher than what you were originally quoted for no apperant reason, somebody aloways tells you that someone else is in charge, This will not happen at Mott Towing and Hauling, it is our goal to be the company that is talked good about, and have our name refered to people and not leave people discouraged.

Mott Towing and Hauling FAR SURPASSES THEIR COMPETITORS

The difference between Mott Towing and the competitors is that they have years of experiance and a passion for the job that they are doing, Mott Towing & Hauling flat rates keep them well below the competitors prices and dosent leave the customer guessing how much they are going to have to pay at the end. We DO NOT tolerate theft in our buisness and will prosecute any employee that would ever think to commit such an act, with this being known our customers can feel safe knowing that there belongings is in good hands with Mott Towing.

Rip-off Report is confident this is a company that is ready to serve those who need more assistance and is willing to always make things right as they always have.. Ripoff Report knows there is no company or individual that is perfect This business has focused itself on having better methods that are geared to inform them of any issue prior to it becoming a serious issue and they are now working with Ripoff Report to ensure they remain complaint free! That is why Ripoff Report comfortably states that you can be completely confident, safe and secure when doing business with them as a member, ..A Rip-off Report Verified Safe Business .. and a proud member of Rip-off Reports Corporate Advocacy, Business Remediation & Customer Satisfaction Program.

Mott Towing and Hauling shows leadership by joining the Corporate Advocacy Business Remediation and Customer Satisfaction Program.

Mott Towing and Hauling has worked with many clients over time and they consistently provide a leadership model for other companies that care about their clients to follow. Joining the Corporate Advocacy Program is just one of the many ways that Mott Towing and Hauling is leading their industry to higher standards.

ABOUT THE CORPORATE ADVOCACY PROGRAM

While Ripoff Report does not endorse any company, including Mott Towing, overall, our research demonstrated to us that Mott Towing and Hauling is a solid, reliable company that stands behind its service. As a matter of policy, when Rip-off Report is retained by a company to mount an independent investigation and to publish our findings, we examine the truthfulness of their statements using every bit of information at our disposal. Our process is systematic and highly effective because the company or individual in our Corporate Advocacy Business Remediation and Customer Satisfaction Program must commit to 'doing whatever it takes to make things right with their customers.'

By working closely with the company or individual, Rip-off Report can track the footprints left behind when their promised level of customer service is actually followed by the solid ground of real behavior. Only then do we publish our findings. Ripoff Report is a known trusted source that millions of consumers use regularly. When Ripoff Report works with law enforcement to assist consumers, never once have we heard from any agency that the Reports filed had bogus contact information.

These agencies include just about every law enforcement agency in the United States and Canada, and in about eight other countries. These government agencies include: FBI - Federal Bureau of Investigation, FTC, SEC, Department of Homeland Security; ICE, U.S. Secret Service, Attorneys Generals, Federal Prosecutors, US Postal Inspectors, US Attorneys Office, US Customs and Border Patrol, United States Citizenship & Immigration Services, U.S. Commodity Futures Trading Commission, IRS, along with local authorities including prosecutors, Sheriff and State Police in just about every state since 1998.

This program requires the Member Business to agree to satisfy all complaints - past, present and in the future, even when those complaints come to us by email. In the case of Mott Towing and Hauling, they have no complaints and no issues. The Member Business must also state improvements they are willing to make to their business which benefits the customer to avoid the reported problems from happening again in the future. If anyone ever has an issue with a Ripoff Report Verified Safe Business .. you can contact us here at Ripoff Report EDitor@ripoffreport.com .. but, like any good business, you should first always try and work out any issues that may be just a misunderstanding. Anyone contacting the following e-mail address will get immediate attention with Mott Towing and Hauling. (within 3-5 business days, usually with in 24 to 48 hours) We ask that you contact Mott Towing and Hauling Customer Service: info@hcmm.com

RIP-OFF REPORT CHARTING NEW TERRITORY

..Consumers should feel confident and secure when doing business with member businesses.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Mistakes can happen and it can be difficult to keep every person happy. What makes a company stand out is their ability to correct an issue promptly and to the customers satisfaction. Ripoff Report is an informational tool that can be used to your advantage to learn how companies handle client issues. Remember that you should be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-Off Report is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel confident and secure when doing business with Mott Towing and Hauling Here's why. Mott Towing and Hauling Commitment to Excellence and Total Consumer Satisfaction, Consumers should feel safe, confident and secure when doing business with a Verified Safe Business, a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program.

Yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..


..by consumers, for consumers
Ripoff Report

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This report was posted on Ripoff Report on 01/05/2012 01:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mott-towing-and-haulimott-towing-and-hauling-mesa-az-east-valley-apache-junction-arizona-queen-creek-towing-24-hour-emergency-towing-mesa-az-apache-junction-arizona/apache-junction-arizona-/mott-towing-and-hauling-trusted-business-review-ripoff-report-verified-business-commitme-818218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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