Report: #1069411

Complaint Review: Mountaineer Casino, Racetrack & Resort

  • Submitted: Tue, July 23, 2013
  • Updated: Tue, July 23, 2013
  • Reported By: Patricia — Coraopolis Pennsylvania
  • Mountaineer Casino, Racetrack & Resort
    1420 Mountaineer Circle
    Chester, West Virginia

Mountaineer Casino, Racetrack & Resort Refused to return our money. We made reservations to see "Foreigner" transferred to the hotel, sold out, transferred back, would not cancel tickets. All within 5 min. Chester West Virginia

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We called Mountaineer's Harv reservations to see "Foreigner" on August 30, 2013.  We explained we were coming from out of town & that my wife is handicapped & they explained that the seats would work for us.  We purchased 2 tickets at $80 each & they transferred us to the hotel to reserve a room for that night.  It turned out that the hotel was sold out & so we transferred back to Harv reservations to cancel the tickets.  They would not cancel tickets as their policy says there is no cancellation.  We explained to them about the hotel & that we had just spoke to them 5 minutes ago & that they had a month & 1/2 to sell the tickets.  We asked to speak with a manager, which we did.  He said the same thing-absolutely no refunds!  We called our credit card company & told them not to pay them.  They agreed & we did not pay. We have had other problems with Mountaineer before & we will not be attending their Resort ever again.

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This report was posted on Ripoff Report on 07/23/2013 12:37 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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