Complaint Review: Move Builders - Brooklyn New York
- Move Builders 414 maspeth ave Brooklyn, New York United States of America
- Phone: 800-570-0631
- Web: upack.com
- Category: Moving Companies
Move Builders ABF UPack RIPOFF no warning of cancellation fees Brooklyn New York
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Im a veteran receiving SSD and used the above company to facilitate my moving. I spoke with one of their reps who (because I was disabled) suggested I use the movebuilders who will send a crew to package and move all of my belongings. I agreed and the bill came up to a little over $5000.00 I was like woah!!! but I would not have to touch a thing, everything would be done for me I would not have to lift a finger, which is awesome news to me. I was told I needed to leave my credit card in order to keep the reservation. So I gave my CC to keep on file. He assured me that my card would not be charged until the company move my belongings. Well I was supposed to get assistance to help pay for the amount, but it fell through. So I called to cancel my reservation and they charged me $200.00!!!??? I said what are you talking about? No one said anything about a cancellation fee. She replied well it is on your reservation email. I said when I called in to confirm my reservation, I asked if there is anything else? the lady said no just check the boxes to complete the reservation. I did that and now I cancel and BAM!!! $200.00 is coming out of my acct for NO services rendered. I will be taking this up with the BBB.
This report was posted on Ripoff Report on 02/07/2012 11:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/move-builders/brooklyn-new-york-11211/move-builders-abf-upack-ripoff-no-warning-of-cancellation-fees-brooklyn-new-york-835304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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