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Report: #674578

Complaint Review: Movie Gallery and National Credit Solutions - Conway Arkansas

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  • Reported By: Aaron — Arkansas United States of America
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  • Movie Gallery and National Credit Solutions Conway, Arkansas United States of America

Movie Gallery and National Credit Solutions Movie Gallery scammed me! Conway, Arkansas

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First of all, I used to be a frequent (weekly) customer of Movie Gallery before they closed all the stores in our area about August 2010. I even purchased movies from them before they closed the doors to the store at their closeout sale, and checked to verify my account was clear, even though I had not been contacted regarding late fees.

Thankfully, I have a service called CreditInform that watches my credit report for any changes. Dec. 2010 I got an alert of a collection report from movie gallery--$93. I tried to find a customer service number for them to no avail.

So I called the collection agency's customer service number that CreditInform provided me. They told me it was for a single movie rental late fee (about $5) back in June 2009, and the rest was collection agency fees (NCS). Are you freakin' kidding me?! I had been told multiple times that I had no late fees by MG employees for over a year, and had never been contacted regarding this said late fee for over a year! I should sue them for this scratch on my credit, but I just want it done with so I paid the fee and will never again be a part of MG.

This report was posted on Ripoff Report on 12/23/2010 08:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/movie-gallery-and-national-credit-solutions/conway-arkansas-72034/movie-gallery-and-national-credit-solutions-movie-gallery-scammed-me-conway-arkansas-674578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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