• Report: #729208
Complaint Review:


  • Submitted: Sat, May 14, 2011
  • Updated: Sat, May 14, 2011

  • Reported By: pissed — Palm Bay Florida United States of America
1113 Technology Drive Suite A Indian Trail, North Carolina United States of America

MovieMars Bought Dvd. They sent wrong Region.(won't play in US) Returned movie and never got refund Indian Trail , North Carolina

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I bought a DVD from Movie Mars.
They sent the wrong region. (The dvd they sent me does not
play in the United States).

When I complained, they claimed they don't
classify the wrong region as a defect.

I sent the movie back with on-line form from Moviemars.

That was six weeks ago still have not received refund.

I sent them an email and here is the response I got from them:
I apologize but due to a open dispute I am unable to assist you further. Please allow for this matter to be handled within the dispute.
Thank you for your understanding.

 Customer Service Representative

 Movie Mars, Inc.
 1113 Technology Drive |Suite A
 Indian Trail | North Carolina | 28079

This report was posted on Ripoff Report on 05/14/2011 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/reports/moviemars/indian-trail-north-carolina-28079/moviemars-bought-dvd-they-sent-wrong-regionwont-play-in-us-returned-movie-and-never-729208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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