Statewide Van Lines Statewide Van Lines (moving company) estimate low poundage to get your business, once they have it on their truck they tell you the real estimate. Loveland, Ohio

I have experience the same situation with Statewide but the difference is I'm not letting their business practice to continue hurting other people. I have connnections with people in the BBB & IRS so hopefully this will be costly to them in the future.

I'm not going into details about my situation with Statewide due to the fact that JIM will spin the story and blame it on the customer as he always does in other websites. Do your research and pay for a company that is not full of scam artists. Good Luck Statewide and enjoy your problems with the BBB & IRS. 

HI,

   First of all the person who wrote this report was not the person we moved.  It was the mother of the person, and we had absolutely no contact with her whatsoever.  She has no idea what transpired.  The customer failed to provide an accurate inventory list,  and We tried to update it, but the customer left out many items from the original list she prepared.  AND WHEN WE SHOWED UP ,  SHE HAD EVEN MORE BOXES THAN WHEN ORIGINALLY THOUGHT;  I HAD ALREADY INCREASED THE NUMBER OF BOXES FOR THE MOVE. SHE LEFT OUT KEY PIECES OF FURNITURE THAT WERE NOT EVEN ON THE INVENTORY LIST.  She was very ill prepared for this move.  WE WEIGH ALL THE CONTENTS AT THE CERTIFIED WEIGHT SCALES AND EVERY CUSTOMER GETS A COPY OF THE CERTIFICATES at the time of the delivery . WE GAVE HER THE COPY OF THE CERTIFICATES.   THERE IS EVEN A CLAUSE IN OUR CONTRACT THAT GIVES THE CUSTOMER A RIGHT TO HAVE THE GOODS RE-WEIGHED AT THE TIME OF THE DELIVERY.  WE EVEN TOLD HER TO COME TO THE WEIGH IN AT THE CERTIFIED WEIGHT SCALES AT THE DELIVERY , AND SHE REFUSED TO GO SAYING SHE WAS "TOO BUSY"  WITH OTHER THINGS. 

     IT IS CLEARLY STATED IN OUR CONTRACTS THAT WE ACCEPT "CLEARED" FUNDS AT THE TIME OF THE DELIVERY. MEANING CASH, MONEY ORDER OR CERTIFIED CHECK. WE DO THIS BECAUSE WE HAD MANY CUSTOMERS WHO ORIGINALLY TOOK ADVANTAGE AND GAVE US BAD CHECKS, SO WE REQUIRE CLEARED FUNDS AT THE TIME OF THE DELIVERY.  THE MOTHER WHO WROTE THIS REVIEW WAS NOT AT THE PICK UP AND MOST PROBABLY NEVER EVEN SAW THE ORIGINAL CONTRACT. IN ALL FAIRNESS,  SHE SHOULD NOT EVEN BE WRITING THIS REVIEW. And then she says that someone called speaking with "BROKEN ENGLISH". Our workers are some of the hardest workers in the business, and come from Europe.  Why does she make fun of the way they talk ?  WHY HAS NOT THE DAUGHTER WRITTEN THE REVIEW ?  BECAUSE LIKE IN THE MOVE,  SHE IS TOTALLY UNPREPARED AND UNRESPONSIBLE. 

           This is another classic story of the customer blaming the moving company for not being properly prepared.

                   NATALIE VATACHIKOV 

So, someone called her from the Company and they keep trying to make it her fault the estimate is so far off. I am sorry but THEY DO THIS EVERYDAY. They have estimating software, they would not be in business if they did this to everyone. Also, her bill total is now $4010 up from the original estimate of $2,086.50. Thats nuts, they estimated it at 1/2 of what it is? How do they get away with this? How do we know that anything is true, if they produce a weight certificate how do we know it even belongs to her stuff (only)? Almost every other company she gave the list to estimated it around 4,000lbs or $2500, so were they all that far off, or is this company scamming her?

Yesterday the original salesman called and left her a message on her phone saying part of the reason it was more was because she had a garage full of stuff and didn't tell them, she had no garage. Also on the website it says the moving men are all in their uniforms and she was told explicitly that everyone that worked for them was an employee they did not contract out. Yet yesterday the guy who called to say he would be delivering it said he is LOCAL (Las Vegas, NOT Virginia Beach) and he DID NOT work for the company.

Pretty much everything this company and thier representatives have told to get her business is not true.

I believe holding someone's property until they pay you an exhorbitant amount of money is call extortion or blackmail.