Report: #51075

Complaint Review: MP3Download

  • Submitted: Mon, March 31, 2003
  • Updated: Sat, October 02, 2004
  • Reported By: Indianapolis Indiana
  • MP3Download
    support2@mp3downloadhq.com
    Internet
    U.S.A.

Show customers why they should trust your business over your competitors...

This company is a music downloading company. I entered my credit card information because the company seemed interesting, but after reviewing its access and other things that did not seem to go well with me, I wanted a refund. I asked for my refund less than 24 hours after signing up for a membership.

The company will not refund my money and in fact sent me an e-mail stating that they would not refund my money. There are no rules and/or regulations about cancellation. And remind you, I requested a refund less than 24 hours after signing up for the membership. I want my money back and this company will not grant me my refund.

Davena
Indianapolis, Indiana
U.S.A.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 03/31/2003 06:29 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mp3download/internet/mp3download-ripoff-and-would-not-refund-my-money-mistreated-and-ripped-off-internet-51075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
1Employee/Owner

#1 Consumer Comment

Fraudulent, never been able to download

AUTHOR: Mary - (U.S.A.)

Hello my name is Mary Lynch, I joined MP3downloading about 7 months ago. I have never been able to download I think I got 2 emails but they didn't help me. This is not the most outrageous incident though. Get this on tuesday I believe, I went to my email to delete the messages that didn't help and a billing page came up so I think I was charged again can you believe this. I have to wait for my bank statement to see.The bank said to let them know when I get it and they will try and recover my money for me. Oh by the way they charged my credit card the last time.I am willing to get some justice here anyway I can help. Thank you,
Respond to this report!

#2 REBUTTAL Individual responds

"Shady" business

AUTHOR: Henry - (U.S.A.)

To start with the software they offered to download their songs nearly crashed my computer.
They offer 100% satisfaction, I wasn't satisfied and requested a refund within 24 hours by e-mail

When I requested a refund because I didn"t want and hadn't used their downloads they asked me download a form, fill it out the form stating my displeasure then mail it to them at PO Box 4324 Burbank, CA 91503-4324,I did this 2 months ago, I'm still waiting for a reply

So, If you haven't subscribed to their service "DON'T, you'll be $18 happier.

Where I'm from they'd call MP3Download HQ's practices "Shady."
Respond to this report!

#3 Author of original report

you misunderstood my initial report

AUTHOR: Davena - (U.S.A.)

Mark, you misunderstood my initial report. I knew that the site was not free, but it was not as easily accessible as they had said in their introduction, it had none of the music it said it would have. Therefore, I did not want to use that particular site. I knew that there would be a fee, but I did not know that the site would SUCK.
Respond to this report!

#4 Consumer Comment

No Free Trial

AUTHOR: Mark - (U.S.A.)

So what you are saying is you wanted a FREE TRIAL. I dont believe the website said anything about offering a FREE TRIAL. You signed up & probably got what you wanted & now dont want to pay for it. You shouldnt have signed up if it wasnt what you wanted. So now you have access for 1 month or whatever their term is. Enjoy it & learn from it. There is no such thing as a FREE LUNCH or in this case a FREE TRIAL.
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.