Report: #1013167

Complaint Review: Mr. Phil Ghood, RabbitVibations

  • Submitted: Tue, February 12, 2013
  • Updated: Tue, February 12, 2013
  • Reported By: Linda — San Pedro California United States of America
  • Mr. Phil Ghood, RabbitVibations
    10368 NW 55th Street,
    Sunrise, Florida
    United States of America

Mr. Phil Ghood, RabbitVibations BCN LLC Rabbit Vibrations is an adult toy company. I ordered 4 items from the website. They sent 2 items I ordered and substitutions for 2 items twice. There is no shipping cost. I asked for a refund an Sunrise, , Florida

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Rabbit Vibrations sells adult toys online.   I ordered 4 items from their website.   They provided a written confirnmation of my 4 items.  

First of all, they did not deliver the items by the date promised.   Then, they sent Substitute items rather than what was confirmed.    I sent them an email and gave them the names of the items I ordered.   They sent the Wrong ITEMS a second time.  Shipping is Free and Satisfaction is Guaranateed.  

Mr. Phil Ghood, sent me an email.   He wanted me to keep the substituted items.

I asked for a Prepaid envelope to return their items and a refund of my $97.97.   They refused.   Why should I pay for the fact that they are not able to read their confirmed orders?   I am not satisfied and I want my $97.97 refunded as soon as possible.

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