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Report: #400243

Complaint Review: Mr. Wireless - N.Hollywood California

  • Submitted:
  • Updated:
  • Reported By: Minneapolis Minnesota
  • Author Confirmed What's this?
  • Why?
  • Mr. Wireless 7325 Atoll Ave. N.Hollywood, California U.S.A.

Mr.Wireless has a new name but it's business as usual! N.Hollywood California

*Consumer Comment: Horrible Company.

*Consumer Comment: Horrible Company.

*Consumer Comment: Horrible Company.

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Mr.Wireless has a new name, it is WirelessStore USA. But they are still up to the same thing as before. I bought a phone from them in Dec 2008 tha they said was "New, never used, not refubished". When i got it it did not work, a Verizon tech told me it was a refurbished phone and when the past users info was erased they also erased some imprtant files from the phone that make it recognize the network. It also came with a quickstart guide fron Asurion insurance services which is a cell phone insurance company. So beware of Mr. WIreless or WirelessStoreUSA on Ebay, they are not selling what they claim to be! I will update my report after I have contacted the seller with their response to my problem.

Doug
Minneapolis, Minnesota
U.S.A.

This report was posted on Ripoff Report on 12/11/2008 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mr-wireless/nhollywood-california-91605/mrwireless-has-a-new-name-but-its-business-as-usual-nhollywood-california-400243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Comment

Horrible Company.

AUTHOR: Malyshka - (U.S.A.)

POSTED: Wednesday, December 24, 2008

On November 17, 2008 I purchased a new Motorola phone from the seller. The item was listed as being new, and was supposed to come with additional accessories. When I received the phone it had obviously been used, and the ESN had previously been registered. It was also missing the accessories. I contacted the seller, who at first refused to give me a refund. I left appropriate negative feedback on eBay in response. The next day I received a call from the company with an RMA number (RMA#11-xxxx) and was told to return the phone for a full refund, plus shipping. I returned the phone on 12/02/08 via FedEx with the following tracking number: 782120610xxxxxx. Tracking information shows the phone delivered back to the company on December 4, 2008. When I still did not receive a refund after that, I called the company to see when I could expect my refund. I was told they would not give me my refund unless I changed my negative feedback on eBay to positive. I refused to do so. In response they have refused to give me a refund.

I have noticed that the feedback for this seller changes from negative to postive a lot. I know he is doing the same to other buyers, refusing to refund them their money unless they change the feedback to positive.

Now, 6 weeks later, I still do not have my refund, and the seller refuses to communicate any further unless I change my feedback.

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#2 Consumer Comment

Horrible Company.

AUTHOR: Malyshka - (U.S.A.)

POSTED: Wednesday, December 24, 2008

On November 17, 2008 I purchased a new Motorola phone from the seller. The item was listed as being new, and was supposed to come with additional accessories. When I received the phone it had obviously been used, and the ESN had previously been registered. It was also missing the accessories. I contacted the seller, who at first refused to give me a refund. I left appropriate negative feedback on eBay in response. The next day I received a call from the company with an RMA number (RMA#11-xxxx) and was told to return the phone for a full refund, plus shipping. I returned the phone on 12/02/08 via FedEx with the following tracking number: 782120610xxxxxx. Tracking information shows the phone delivered back to the company on December 4, 2008. When I still did not receive a refund after that, I called the company to see when I could expect my refund. I was told they would not give me my refund unless I changed my negative feedback on eBay to positive. I refused to do so. In response they have refused to give me a refund.

I have noticed that the feedback for this seller changes from negative to postive a lot. I know he is doing the same to other buyers, refusing to refund them their money unless they change the feedback to positive.

Now, 6 weeks later, I still do not have my refund, and the seller refuses to communicate any further unless I change my feedback.

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#1 Consumer Comment

Horrible Company.

AUTHOR: Malyshka - (U.S.A.)

POSTED: Wednesday, December 24, 2008

On November 17, 2008 I purchased a new Motorola phone from the seller. The item was listed as being new, and was supposed to come with additional accessories. When I received the phone it had obviously been used, and the ESN had previously been registered. It was also missing the accessories. I contacted the seller, who at first refused to give me a refund. I left appropriate negative feedback on eBay in response. The next day I received a call from the company with an RMA number (RMA#11-xxxx) and was told to return the phone for a full refund, plus shipping. I returned the phone on 12/02/08 via FedEx with the following tracking number: 782120610xxxxxx. Tracking information shows the phone delivered back to the company on December 4, 2008. When I still did not receive a refund after that, I called the company to see when I could expect my refund. I was told they would not give me my refund unless I changed my negative feedback on eBay to positive. I refused to do so. In response they have refused to give me a refund.

I have noticed that the feedback for this seller changes from negative to postive a lot. I know he is doing the same to other buyers, refusing to refund them their money unless they change the feedback to positive.

Now, 6 weeks later, I still do not have my refund, and the seller refuses to communicate any further unless I change my feedback.

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