• Report: #442172
Complaint Review:


  • Submitted: Thu, April 09, 2009
  • Updated: Sat, May 16, 2009

  • Reported By:Middlesex Other
Http://www.mrioverseasproperty.com/ Nationwide Spain

MRI MRI, DCC, Solutions Overseas confusion Spain Marbella Nationwide

*Consumer Comment: MRI their SOLUTIONS to their OVERSEAS problems


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Solutions Overseas have emailed me and have said that they are unhappy about my previous statements on this site, I have been requested to write an apology.

I have also been asked to remove these reports regarding MRI, DCC and SOS. This, as Solution Overseas should know, is not possible according to the Rip-Off report site policy.

To clarify

I am not a client of Solutions Overseas (formed I believe in November 2008), I am/was a client of MRI and have paid them in advance for an industrial clean and snagging list to my properties but now MRI have changed their policy' and have stated that they as a company do not provide this service anymore (discontinued about Nov 2008, it's difficult to establish exactly when) they have also not offered me a refund of the monies paid.

Since this new policy' came to light, I have been contacted several times by Solutions Overseas offering the same services for a fee. I told them that I had already paid for these services with MRI, and the salesperson informed me that MRI had handed over their snagging lists and industrial cleans to their company and so they were now contacting people.

I have explained my situation several times to Solutions Overseas, but they still continue to contact me and try to sell me their services, which I find very distressing

I also responded to the sender of the recent email (who I believe was previously employed by MRI in their Home Services Worldwide dept.) asking Solutions Overseas to let me know their contact details for a written response, as it is not available on their website, and I have been sent a registered address in Madrid, Spain but I believe (from an ex DCC employee) that at this moment in time they may operate from the same premises as DCC in Marbella, formerly the business address of MRI. I have also noted that their contact number seems to be a Marbella, Spain telephone code (952). All these coincidences have made me very suspicious of the relationships between these companies which is understandable.

I have asked again where they obtained my contact information but this time I have been informed that it was An Overseas Owner' who provided them with the details of my requirements.

So, I apologise if I have caused Solutions Overseas any embarrassment or have been responsible for any misunderstandings re that they have or are trying to 'scam' me from the statements on my previous blogs.

Likewise, I would also welcome an apology from Solutions Overseas for the way I have been bombarded with unwanted calls, and now legal threats', I would also appreciate answers to my unanswered questions.


United Kingdom

This report was posted on Ripoff Report on 04/09/2009 07:13 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mri/nationwide/mri-mri-dcc-solutions-overseas-confusion-spain-marbella-nationwide-442172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

MRI their SOLUTIONS to their OVERSEAS problems

AUTHOR: Madangry - (United Kingdom)

I have been removed of considerable savings by the MRI circus (CFP LI etc.) for no return. Recently I was contacted by Solutions Overseas to rent my apartment. All sounded great until they mentioned the money that had to be paid up front for marketing etc. Now I don't know if they are anything to do with MRI, so I can only mention the methods they used to sell their company to me, it turned my stomach, and immediately set the alarm bells ringing. I then asked them were they MRI under yet another guise, and how they had got my details.

MRI continue to re-invent themselves, and continue to trade. As I've already said I'm not sure if Solutions Overseas are anything to do with MRI, but if they are, they've already been paid for the services that they are now re-charging for, and if proved that there is a relationship, there has to be legal consequences surely. On the brighter side with the economy has it is, and the massive downturn in their sales practices, eventually this company (MRI, DCC, ?, ? ?) is surely not going to be able to afford all the legal representation it currently has.

Luckily my Mrs will not throw anything, and therefore insisted that all correspondence from initial visit to trade fair, through to every phone conversation, e-mail etc. was fully recorded in some manner, drove me nuts at the time, but I'm grateful now.
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#2 Consumer Comment


AUTHOR: Janet - (United Kingdom)

I am in touch with many, many people who feel that they have been ripped off by this company.
I have been informed by an ex employee that they are withdrawing a lot of their services in Bulgaria.
I have also been told that they are going to concentrate their efforts in Spain and the USA until things pick up. I don't know how true these things are, but a lot of people have invested in Bulgaria, with promises of rental services, aftersales offering lots of different services.
If they are moving out of Bulgaria, where does this leave the people who have invested in this country.
The more people who contact me - the more widespread I realise that the problem is with MRI.
Initially I thought it was just our development, then I thought it was just Bulgaria, but now I realise that it is many developments, in many different countries.
People need to do all they can to get this stopped.
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