Complaint Review: MSG Limited - Internet
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- Author Confirmed
- MSG Limited Internet USA
- Phone: 937 -325-3900
- Web: https://www.bestcerakote.com/
- Category: Guns & Ranges
MSG Limited OR Best Cerakote They Advertise on EBAY for CERAKOTE services rifles OR pistols AND THEY NEVER DO THE SERVICE. THEY TAKE YOUR MONEY AND THEY STEAL YOUR GUN PARTS. ANY PART THAT IS SENT IN WITH OUT A ID # , For EXAMPLE;. SCOPES, BOLTS, HANDGAURDS AND RAILS, SIGHTS, even got the balls to keep uppers!! or unrelated projects. THESE GUYS ARE SCUMS. THEY KEEP YOUR STUFF! SPRINGFIELD OHIO
*Author of original report: RESOLVED
*REBUTTAL Owner of company: the rest of the story....
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I do not want to get into a whole huge essay here, but the obvious, from the past reports against them, stand true. MSG lured me, as a innocent consumer on EBAY, for a service they do. They basically strip and clean rifle or pistol parts you send to them and they spray the famous coating today known as Cerakote, a bake on enamel with extrodinary properties resisting scratches and what not. ANY HOW, what every one else said, ITS TRUE. NOW its time to be called or reached out by the owner and harrased or threatned, which I hope he does because I am legally prepared! This guy has some serious BALLS doing this. Funny, the first time I did business with him, It was a cerakote job, HE DID FANTASTIC on the parts. In this case, 5 months latter, he has just held the parts. He thinks he knows 100% that he can keep peoples posessions, and promise a service and then not do it and take there money. I even asked him TO NOT DO THE SERVICE AND JUST SEND MY PARTS BACK!! NO ANSWER. He lured me in with the first cerakote job, then plays games with the second service?? Honestly Id just like a answer, what did you do with all my parts that I WANTED RETURNED. You also stated you would send me it reassembled wich clearly violates the shipping service you were using. I JUST WANTED MY PAINT JOB AND YOU KEPT HIGH GRADE QUALITY PARTS . YOU ARE STEALING MY FRIEND!! You know your also doing business over ebay, making you a foriegn company, because you are incorporated. Are you paying your taxes on the inventory you steal?? I do work and worked with TAX and Finanace as a fraud investegator. ALL I ASK IS FOR YOU TO CALL ME< GIVE ME A CREDIBLE EXCUSE, AND I EITHER WANT A REFUND ALONG WITH MY PARTS OR IF YOU DONT HAVE THEM FOR SOME ODD REASON< IM OWED AT LEAST 2ND HAND VALUE BACK FOR THEM. NOT FAIR!
This report was posted on Ripoff Report on 07/30/2017 09:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/msg-limited/internet/msg-limited-or-best-cerakote-they-advertise-on-ebay-for-cerakote-services-rifles-or-pisto-1389227. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
RESOLVED
AUTHOR: - ()
SUBMITTED: Thursday, August 24, 2017
Talked to owner. This was a EBAY service WE both agreed on. I and He mistakenly were confused by the terms, Anyhow, I am 100% happy, like I said originally he did do a project for me before and it was a great cerakote job!. Sorry for the frustration, I know your swamped!!! And im sorry the part was dinged and needed extra smoothing. Any ways , MATTER RESOLVED.
I actually feel bad. as a business owner, many people file reports to attack busineeses and "jump the gun," before they hear the full side from the other party. In this case, since it was a ebay service, there was way too much confusion!..
I highly Recommend there CERAKOTE services!!!! And they Know how to do it. Just do not send them surfaces that are in poor condition and expect to have them back right away.
Business owner, TONY, ALBANY , NY
#1 REBUTTAL Owner of company
the rest of the story....
AUTHOR: Sporse - (USA)
SUBMITTED: Wednesday, August 23, 2017
This customer is 100% correct in we did a job for him and in his words we did fantasic! This 1st job was ordered and the parts shipped, we perform service and return them without a issue. Now comes the second job, ordered and he sends a box of highly damaged, not fitting parts, along with numerous small parts! In the box is a noted please select the parts that fit and additional fix the improper milling I did on the frame, barrel etc. We contact the customer and speak with him in regards to the damaged parts, he said I will pay you to fix them, I explain our gunsmithing is $85.00 per hour and that this could be multiple hours of work, I told him I would work it in between job, if time was not a problem to save him some money. He says NO PROBLEM! Now I am a scum who stole his gun parts by luring him by doing the first job right! NO - we did the first job right because it was a correct pistol. Just be honest, I am attaching pictures of the before and after for your review. I do not send attorneys after customers unless they slander(deframation) us. The difference between the 1st and 2nd projects are apples and oranges. Talk about FAKENEWS!
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