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Report: #437168

Complaint Review: MSI Computers - Nationwide California

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  • Reported By: — wellington Ohio
  • Author Confirmed What's this?
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  • MSI Computers msicomputer.com Nationwide, California U.S.A.

MSI Computers MSI will not honor their MotherBoard warranty California Nationwide

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3 24 -09

MSI Customer Service

I have been on the Phone with Donald in RMA Tech support for 1hr 15mins.
- RMA # RR09004993
- RMA # RR09002583

The Motherboard is under Warranty
There is 2 RMA so far and the Motherboard is not repaired.I requested a Replacement for the Motherboard.
Donald refuses to replace the Motherboard or give a refund.He wants to issue a New RMA #. I have 2 RMA# now what would a third RMA# do.I want the Motherboard Replaced. Donald jacked me around with the same story for 1hr 15mins. I told him my time is worth something so I am sending him a invoice for $15/hr. After I said that he hang up on me. What kind of service is MSI giving?

The Motherboard is under Warranty
-MSI will not repair the Mother Board (2 tries RMA # RR09004993 & RMA RR09002583)
- Donald (MSI CSR REP) will not replace the Mother Board.
- Donald (MSI CSR REP) will not issue a refund for the Mother Board.

I have been trying to resolve this issue since
02/04/09

I have been waiting 2 months to get my MSI Mother Board fixed or replaced. It is under Warranty.

Swayne

Gooberw
wellington, Ohio
U.S.A.

This report was posted on Ripoff Report on 03/24/2009 01:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/msi-computers/nationwide-california/msi-computers-msi-will-not-honor-their-motherboard-warranty-california-nationwide-437168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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