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Ripoff Report | MSN / Premier Acct Review - Redmond, Washington
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Report: #632789

Complaint Review: MSN / Premier Acct - Redmond Washington

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  • Reported By: Cindy — Lakeland Florida U.S.A.
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  • MSN / Premier Acct One Microsoft Way Redmond, Washington United States of America

MSN / Premier Acct Refused to refund acct fees after cancellation Redmond, Washington

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Canceled the MSN premier acct which is billed a month in advance and MSN refuses to refund the charges.  The acct bills out on the 16th of every month and I canceled on Aug 18. The charge was for Aug 16 - Sept 15 2010.



The call center reps do not speak clear English and it is very hard to get anything accomplished.  I had to make 3 calls to cancel this service.  Each time that I spoke with a rep about refunding the charges I was given different billing dates none which corresponds to the actual dates on the contract.  


The phone number for canceling is 800-494-2962
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This report was posted on Ripoff Report on 08/18/2010 12:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/msn-premier-acct/redmond-washington-98052/msn-premier-acct-refused-to-refund-acct-fees-after-cancellation-redmond-washington-632789. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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