Complaint Review: multilingualbooks - Seattle, Washington
- multilingualbooks 11515 NE 26th Ave Suite 201 Seattle,, Washington United States of America
- Phone: (253) 353-2761
- Web: www.multilingualbooks.com
- Category: Language
multilingualbooks charged my card and I Never recived my order. Seattle,, Washington
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On Saterday April 21, 2012 I ordered the Apache Language CDs. Got a an email thanking me for my order and also got a order #, MB-13711 and that was it, no tracking #, no date as to when I would recive my order.
Emailed orders@multilingualbooks.com, on sunday May 6, 2012 Kenneth Tomkins responded to the email and said. " Sorry for the delay, You will have this by Friday latest, will send you tracking this week to. Have a great weekend,
Kenneth." Friday would have been May 11, 2012, I recived nothing.
I emailed Mr. Tomkins on May 19th and stated I was still waiting for the tracking # or my order and got no response. Sent another email on May 23, 2012 and got a response from someone. He/She stated that the company thay order from went under and that was the reason for the delay, but believe they can still fill my order if not they would refund my money and would do a better job of informing Kenneth.
On May 29, 2012 I called the 800 # and spoke with Kenneth. He informed me that they found a diffferent company to order from. Also that they were still waiting and that it would be two weeks for me to get my order. I said ok, thinking that maybe because of the language CDs that I was looking for might be kinda hard to find. But he assured me I would have them in two weeks.
On June 12, 2012 two weeks passed and I still haven't recived my order or a refund.
This report was posted on Ripoff Report on 06/18/2012 02:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/multilingualbooks/seattle-washington-98125/multilingualbooks-charged-my-card-and-i-never-recived-my-order-seattle-washington-899298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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