Complaint Review: Munoz & Company, CPA, PLLC
Munoz & Company, CPA, PLLC, Gilbert Munoz Tax Advice Simplified STAY AWAY, misleading services, cost upfront payment, denial of refund for service not completed. Tampa Florida
*Author of original report: Resolved
This company charged me $950 for a tax service they didn't supply. I was informed the resolution of some tax returns for 2 years by this CPA. I entered into an agreement for resolution with this CPA which never occurred. I continued to supply them the needed info and reached out to them for one month via phone calls and emails with no resolution to my tax returns for the IRS. I then reached out to another CPA because of frustration and for the same situation and everything was completed in 2 days versus waiting a month by this organization with no progress or resolution. Below is a statement by this CPA which is contradicting: I was not hired to prepare or file amended tax returns for you with the Internal Revenue Service. Nor was I hired to enter into an agreement with the IRS on your behalf to settle the tax debt. They also stated below: You indicated that the best thing to do is to request from the IRS a copy of the CP2000 notice. [continued below]....
Desired Settlement: Refund
Desired Outcome Description: A refund of $950 for services that were misleading and stretched on for 1 month requesting the cancellation two times and being denied. Taking this same information to another CPA the service was completed in 2 days with payment of $750
This report was posted on Ripoff Report on 03/13/2017 08:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/munoz-company-cpa-pllc/tampa-florida-33607/munoz-company-cpa-pllc-gilbert-munoz-tax-advice-simplified-stay-away-misleading-ser-1361567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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