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Report: #1148819

Complaint Review: Murfreesboro Dental Excellence - Murfreesboro Tennessee

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  • Reported By: AngryInAntioch — Antioch Tennessee
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  • Murfreesboro Dental Excellence 1754 Rutherford Blvd #a Murfreesboro, Tennessee USA

Murfreesboro Dental Excellence Dr. Sean Fon Bad dentist - office staff lies to you. Murfreesboro Tennessee

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Went into their office with a severe tooth infection - which ultimately required an extraction. My face was swollen the size of a soft ball. I was in such incredible pain. Their staff said since it was so long since my last exam they did over-kill with the x-rays, and then tried to sell me a $9,000 implant. Before they would help me - they demanded my debit card and charged me money. I was in such pain I was confused about what they were saying. Then the fun began...

Let me preface this by saying - I'm scarred to death of needles... But I was ready for the novacaine. His first injection hurt incredibly bad, and I expressed that. He kept stabbing in and out, in and out, in and out. He came back ten minutes later and stabbed into the gums again. The novacaine was not working - but he went in anyway.

He took some silver device that looked like a curved scalpel, and sliced right into my mouth. The pain was so bad the room started spinning and I almost blacked out. The assisting nurse even made the comment, "the infection is too severe..." The entire time Dr. Fox had a very non-chalant look on his face like I was wasting his time. 

At at this point I truly needed actual surgery with sedation. We contacted the surgical center and I got an appointment right away. Upon leaving the first dental office one of their office staff made a comment that all the money they charged me would remain as a "credit on my account."

Wait...what? What credit? So then I played phone tag with their "ghost" accountant who never seems to be in the office to speak to me. Every time during those four weeks I got a different story from a different office person.  To this day I've not gotten my money refunded. 

I'm now having night terrors about dr. Fox slicing into my mouth with that knife.

This report was posted on Ripoff Report on 05/22/2014 09:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/murfreesboro-dental-excellence/murfreesboro-tennessee-37013/murfreesboro-dental-excellence-dr-sean-fon-bad-dentist-office-staff-lies-to-you-murfr-1148819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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