Report: #1385364

Complaint Review: MusciansFriend

  • Submitted: Thu, July 13, 2017
  • Updated: Thu, July 13, 2017
  • Reported By: Rustedout — Moneta Virginia USA
  • MusciansFriend

    Internet
    USA

MusciansFriend Musciansfriend does not honor it's stated warrnaty "hassle free returns" Internet

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Purchased a DVD-based instructional  course from them that will not play on Windows 7 or Windows 8 PC's. Musciansfriend refused to process return and refund not-with-standing their failure to disclose prodcut information that the accompanying DVD may not play on all PC's with Windows Operating System. Thus, prodcut is useless as it waill not play on three differnt PC's I tested it on. Their only response was tough luck why not go out and buy yourself a stand alone DVD player.  DVD's usally are compatible with Windows operating systems.. this one wasn't and prodcut descriptions failed to reveal that. I beleive that MusciansFriend intentionally ignores "implied warranty" for products they sell.  Buyers need to know that.

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This report was posted on Ripoff Report on 07/13/2017 04:46 PM and is a permanent record located here: http://www.ripoffreport.com/reports/musciansfriend/internet/musciansfriend-musciansfriend-does-not-honor-its-stated-warrnaty-hassle-free-returns-i-1385364. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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