Report: #996847

Complaint Review: Mutual of Omaha - Supplement

  • Submitted: Mon, January 14, 2013
  • Updated: Mon, January 14, 2013
  • Reported By: jklodner — Garland Texas United States of America
  • Mutual of Omaha - Supplement
    Mutual of Omaha Plaza,
    Omaha, Nebraska
    United States of America

Mutual of Omaha - Supplement Mut of Omaha decided the Plan N was not profitable, raised the rates to force plan holders t change plans and then denies coverage! Omaha, Nebraska

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My wife and I have been plan holders of Mutual of Omaha Medicare Supplement Plan N for the past 2 years.  By their own admission, they miscalculated the profitability of PLAN N and decided to first RAISE the premium by more that 50% in an attempt to force members to drop or change plans and at the same time discontinue offering PLAN N to new subscribers.

My wife and I decided to change to Plan G and filled out the applications (just as if we were first applying for coverage) to go through underwriting.  I have to add we are very low users of medicare. My wife was approved for Plan G at a premium rate of $116.  I was DENIED. 

They denied me apparently because in November, I had a series of 3 shots for my Knees to relieve pain and delay or avoid surgery (the shots worked great).  After Medicare payments to the Doctor, Mutual of Omaha paid a total of about $100.  They DENIED me underwriting me for Plan G for 2 years because of these 3 shots! I am now forced to try and get coverage elsewhere OR pay over $155/month to them (subject to additional increases) for a lesser plan!  The Underwriter was uncaring and rather rude when I called for an explanation.  I would not recommend Mutual of Omaha to anyone as in my opinion, they motive is profits, not serving customers!  I might also suggest that they started with Plan N at a low price to attract a bunch of new customers, possibly with the intent to increase rate and prevent customers from changing to lower cost plans.
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This report was posted on Ripoff Report on 01/14/2013 04:58 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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