Complaint Review: Mvelopes - Internet
- Mvelopes Internet USA
- Phone: (866) 718-0535
- Web: Www.mvelopes.com
- Category: Financial Services
Mvelopes Bold face scam Internet
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Over 100 dollars for this app. For the first few months, it couldn't even be opened. No one was available for troubleshooting. After an update, I was finally able to open the app and get "customer service." They refused to talk on the phone and refused to cancel my account. They told me they would call me in two days at a specific hour. No call. I asked multiple times to cancel my account or speak to a manager and they refused. Too expensive of an app to have zero customer service. Large price, no product delivered, refusal to refund. If I still can't get out of this trap when they try to auto renew, next step will be lawyers. Disgraceful! Update: a month later, another hour of my life spent trying to cancel and get a refund. I was told "if you paid through iTunes, you'll have to ask them for help getting your money back." Beware!
This report was posted on Ripoff Report on 09/07/2016 08:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mvelopes/internet/mvelopes-bold-face-scam-internet-1326789. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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