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Report: #742023

Complaint Review: Mvelopes - South Jordan Utah

  • Submitted:
  • Updated:
  • Reported By: Sir William — Alabama United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Mvelopes 859 W South Jordan Parkway Suite 102 South Jordan, Utah United States of America

Mvelopes Took out 189.60 instead of 7.90; HELLO! RIPOFF! South Jordan, Utah

*Author of original report: UPDATE

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Mvelopes.com is supposed to help you budget your money, etc; concept is cool. The problem comes in when you sign up for the free "trial"; after the trial they are supposed to charge you $7.90 per month and then they end up taking out the whole 1yr. However, they did not take out 1yr, but 2yrs worth; which equals $189.60! (http://www.mvelopes.com)

You cannot call them and cancel either because they do not provide a telephone #! WHAT?  That's right! There is NO PHONE NUMBER to call! You have to get online and go through some type of chat thing.

Stay away from this company! Any company that doesn't care enough about their customers to provide a phone number doesn't really care about their customers. They are after one thing and that is YO MONEY!  2yrs at one time? Give me a break!

This report was posted on Ripoff Report on 06/17/2011 10:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mvelopes/south-jordan-utah-84095/mvelopes-took-out-18960-instead-of-790-hello-ripoff-south-jordan-utah-742023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

UPDATE

AUTHOR: Sir William - (United States of America)

POSTED: Thursday, July 14, 2011

Mvelopes did refund my account in full. Thank you for resolving this.

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