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Report: #28059

Complaint Review: MWI Connections - Omaha Nebraska

  • Submitted:
  • Updated:
  • Reported By: Evergreen CO
  • Author Not Confirmed What's this?
  • Why?
  • MWI Connections 9500 West Dodge Street Omaha, Nebraska U.S.A.

MWI Connections fraudulent credit card charges Omaha Nebraska

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MWI Strikes Again.

I just received a statement from a credit card that I have not used in over 6 months with a charge from MWI Connections for $84.

When I called MWI connections, Barbara (Emp. #PP479) informed me that I had agreed over the phone to a subscription service for travel discount. When I told her that I had never authorized this membership (as I never say 'yes' to such offers) she immediately agreed to refund the charge and "cancel the membership."

I called back 5 minutes later to ask a question, and Amandla (Emp. #14776) informed me that there was no record of my previous phone call. He assured me that this time the charge would be removed. I asked to speak to a supervisor, but was told that all lines to supervisors were busy and one could not be reached.

When I called the credit card company to dispute the charge (not trusting that they would refund it), the customer service agent told me that the same thing happened to her when she order a book over the phone. In spite of the fact that she answered "no" to all additional offers, they still signed her up.

I am calling the local TV station to see if they will investigate this fraudulent company further

Adam
Evergreen, Colorado

This report was posted on Ripoff Report on 08/26/2002 04:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mwi-connections/omaha-nebraska-68114/mwi-connections-fraudulent-credit-card-charges-omaha-nebraska-28059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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