Report: #118302

Complaint Review: MWI, MWI Essentials, MWI Connections, Businessmax

  • Submitted: Tue, November 16, 2004
  • Updated: Tue, November 16, 2004
  • Reported By: Lakewood Ohio
  • MWI, MWI Essentials, MWI Connections, Businessmax
    9500 West Dodge
    Omaha, Nebraska
    U.S.A.

MWI, MWI Essentials, MWI Connections, Businessmax, 24 Assist - Canada 24 Protect Charging for services after purchasing business cards from Vistaprint Ripoff Omaha Nebraska

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I purchased business cards from Vistaprint.com on 10/12/04. Upon completion of submitting my order, a banner for $10.00 of my next order at Vistaprint appeared. I closed the window upon seeing I had to sign up for a service. On 11/10/04 a charge of 9.95 was charged to the same credit card I used to pay for my Vistaprint order. The following is what appeared on my credit card. 11/10/2004 AP9*BUSINESSMAX , 888-584-2217 , CT $9.95
11/11/2004 OVERLIMIT FEE $29.00
I called the toll free number and asked what the charge was for. I was asked my home phone number and had to verify my home address. I had never heard of this company. I spoke with Dehsay-#9274 at said number. She told me I had received emails notifying me that my 30 day trial had expired and needed to cancel prior to this date. She informed me I signed up for this service. I don't even know what the service is. I have to assume Vistaprint forwarded my credit card information. Deshay provided me with the Corportate Headquarters address of 9500 West Dodge, Omaha, NB 68114.

Upon searching for this business, I found the parent company is MWI. As listed with the BBB, this company has the following AKA's:
24 Assist - Canada
24 Protect
American Express Health Services
BusinessMax
Card Protect Plus - Canada
Cardmember Protection Service
Connections
Countrywide Dental
Countrywide Dental & Health
Dealpass.com
Essentials
First Fun
First USA CWD
GM Travel
HealthMax Advantage
Healthtrends
Home & Garden Rewards
HomeWorks
HomeWorks Plus
Leisure Advantage
Lifestyles Rewards - Canada
Market Plaza
Memberworks Incorporated
MKS Simple Escapes 2
MWI Connections
Phantisa Marketing
PremierHealth
Quick Assist - Canada
Sears CDHP
Sears Health Connections
Sears Healthtrends
Sears PremierHealth
Simple Escapes 2
SmartSource
Travel Arrangements
Travel Club AMEX
Travel Source - Canada
ValueMax
ValueMax - Canada
WWF X-perience
The Better Business Bureau has suspended this company's membership as of October 2003, pending a government action. What, if any, is the outcome of this investigation?

I also found a settlement in the State of California

How is it possible for this company to continue to do business and intentionally mislead consumers. I never authorized or gave my credit card to this company. I am outraged that companies can share my credit card number without my knowledge.

I look forward to someone contacting me in regards to this matter and advise what actions are being done to prevent this from happening to other unsuspecting consumers.

I would like the 9.95 credited to my credit card, along with the 29.00 my credit card company charged me for an overlimit fee. I have also spent 2.5 hours on the phone with both Businessmax and Vistprint. In additon to time on the phone, I have spent time researching this company and their unethical business practices.

Randa
Lakewood, Ohio
U.S.A.
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This report was posted on Ripoff Report on 11/16/2004 08:36 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mwi-mwi-essentials-mwi-connections-businessmax/omaha-nebraska/mwi-mwi-essentials-mwi-connections-businessmax-24-assist-canada-24-protect-charging-118302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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