Complaint Review: MWI, MWI Essentials, MWI Connections, Businessmax
- MWI, MWI Essentials, MWI Connections, Businessmax
9500 West Dodge
- Phone: 888-584-2217
- Category: Credit Card Processing (ACH) Companies
MWI, MWI Essentials, MWI Connections, Businessmax, 24 Assist - Canada 24 Protect Charging for services after purchasing business cards from Vistaprint Ripoff Omaha Nebraska
11/11/2004 OVERLIMIT FEE $29.00
I called the toll free number and asked what the charge was for. I was asked my home phone number and had to verify my home address. I had never heard of this company. I spoke with Dehsay-#9274 at said number. She told me I had received emails notifying me that my 30 day trial had expired and needed to cancel prior to this date. She informed me I signed up for this service. I don't even know what the service is. I have to assume Vistaprint forwarded my credit card information. Deshay provided me with the Corportate Headquarters address of 9500 West Dodge, Omaha, NB 68114.
Upon searching for this business, I found the parent company is MWI. As listed with the BBB, this company has the following AKA's:
24 Assist - Canada
American Express Health Services
Card Protect Plus - Canada
Cardmember Protection Service
Countrywide Dental & Health
First USA CWD
Home & Garden Rewards
Lifestyles Rewards - Canada
MKS Simple Escapes 2
Quick Assist - Canada
Sears Health Connections
Simple Escapes 2
Travel Club AMEX
Travel Source - Canada
ValueMax - Canada
The Better Business Bureau has suspended this company's membership as of October 2003, pending a government action. What, if any, is the outcome of this investigation?
I also found a settlement in the State of California
How is it possible for this company to continue to do business and intentionally mislead consumers. I never authorized or gave my credit card to this company. I am outraged that companies can share my credit card number without my knowledge.
I look forward to someone contacting me in regards to this matter and advise what actions are being done to prevent this from happening to other unsuspecting consumers.
I would like the 9.95 credited to my credit card, along with the 29.00 my credit card company charged me for an overlimit fee. I have also spent 2.5 hours on the phone with both Businessmax and Vistprint. In additon to time on the phone, I have spent time researching this company and their unethical business practices.
This report was posted on Ripoff Report on 11/16/2004 08:36 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mwi-mwi-essentials-mwi-connections-businessmax/omaha-nebraska/mwi-mwi-essentials-mwi-connections-businessmax-24-assist-canada-24-protect-charging-118302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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