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Report: #102808

Complaint Review: My Computer Club - Chicago Illinois

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  • Reported By: Chicago Illinois
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  • My Computer Club 501 W. Broadway Plaza Suite 321 Chicago, Illinois U.S.A.

My Computer Club Cancelled Membership - No Refund - Custom Service Horrible San Diego California

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I joined My Computer Club (MCC) several months ago and paid a $89.95 membership fee. I jointed the club to purchase a computer. I ran into a snag and realized I would not be using my membership. I called on July 1, 2004 to cancel my membership and request that the membership fee be refunded.

MCC said that I would receive my refund in 14-21 business days. Well it's been over a month now and no refund check. I called to see why I hadn't got my refund the gentleman said "you haven't received it yet? You should get it tomorrow. The next day no check, the next day no check.

I called once again this time I spoke with a female and she said they had no record of a check being mailed out for me. She said she would put it in priority mail (8/5/04).

With the history of untruthfulness I have been experiencing with MCC I called back and got a different female. I asked her if my check could be mailed overnight since they were at fault. She said in a snotty manner no it will be mailed the way the person you just talked to said it would be.

I checked the mail today no refund check. I called back. a young man answered. I asked him when I would receive my refund check. He said very harshly "we put it in the mail to that address". I said "when did you put it in the mail. He said August 9 - today.

I said you are just not putting in the mail. He said pardon me in a harsh manner as if he were going to choke me or something. I just hung up the phone.

MCC is a multi-million dollar company and 89.95 is a drop in the hat for them. However, for me every cent counts. I was expecting the refund during a certain period as they had originally told me and did not receive.

MCC does not care or have any regard for customers. All I want is my $89.95 refund expeditously.

Denise
Chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 08/09/2004 01:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/my-computer-club/chicago-illinois-92101/my-computer-club-cancelled-membership-no-refund-custom-service-horrible-san-diego-cali-102808. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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