Myfavoritepetsitter.com My Favorite Pet Sitter Pet sitter Scam Marina Del Rey, CA California

I work privately doing some pet sitting in my own home. Pet owners bring their pets to me. I have been ripped off several times with regards to pay. Not sure why pet owners feel they can do this. It always starts out with them paying me correctly for several pet sittings, but then they slowly start to withhold 5,10 15 and even twenty dollars at a time from what they owe me. I charge a lot less than a kennel would, in fact 1/2 the cost, and the dog gets taken to the dog park every day to play, and then gets a lot of tlc in my home, and yet, I find pet owners ripping me off pay wise. It is not enough that I charge 1/2 the cost of a kennel, but the owners evidentally still do not feel that is enough, and several of my clients are wealthy that do this.

Sometimes you get a bad client or a bad petsitter. Solution? Don't use that petsitter/don't work for that client, ever again! I've been petsitting for 11+ yrs and have had my share of bad clients, but overall, they are great and become friends of my family. It can be a huge risk to allow someone in your home when you're not there for an extended amount of time. The client and their pets are very vulnerable, and I hold a great deal of pride when I am asked to care for someone's "kids" again and again because they and their pets are so happy with the care I provided. The care for the pets and my own integrity are #1. I've made some mistakes a few times and was not asked to petsit again. Those clients had every right to not ask me back. But, as far as I know, they didn't get online and rant (lie?) about their experience with me. The last 11 years has had some trial and error. For instance, I don't use a contract and I know I should. That has already come back to bite me. Bottom line, I love my clients and they love me, and that's the way it should be. Mutual respect. Whether your cleaning someone's pool, dishes, windows, or poop and urine covered floor, they should treat you as an equal. And vice versa. I do it because I love what I do, and people that provide a service, whether they "love" it or not, and are in good standing with their clients, should be fairly compensated and not treated like a servant from the 1800s. Yes, petsitters are indeed people too!

Liz from Richmond, CA

Who, exactly, was being "ripped-off" here? You really put your poor petsitter through the wringer, didn't you? My god, do you really have a clue as to how busy and dedicated a professional petsitter is? Thank the stars above, most clients KNOW this and are happy to have the loving and competent help a petsitter can give. If you didn't like the ground rules, perhaps you should have kept looking for another sitter, hmmm?

1. If a sitter works on a twice a day schedule, so be it. Trying to fit in specific and "odd" visit times can be hell on a life. Sitters who do that get burned out rather quickly.

2. A contract is not only essential but informative. Perhaps if you would have read it, you would have known to call when you return home? If a client doesn't call me and I'm thinking that a pet is holding it for the day, it stresses me out! I'll make a stop just to make sure that's not the case, and then who pays for the time and travel?

3. And furthermore, do you and your future sitter a favor and plan your trips a wee bit in advance, if at all possible. Your pets deserve a little forward thinking, dont' they?

Doubt that the sitter in question will EVER want to help you again. And yes, I have had to fire more than a few clients that just couldn't grasp the big picture.

Cheers!

Timothy
dogwalks & petsitting since 1999

"David Smith" needs to get a life. I dont know why he/she is so angry, but its obviously very deep and sounds as if he/she is angry with life? Heaven only knows if this person is dangerous, but the venom that he/she spews is frightening. I know Chris Smith. He is a fine, upstanding human being. He not only walks our dogs five days a week, but also stays with our animals while were on vacation. We have been away for as long as three weeks with Chris staying here. I always feel comfortable with Chris staying here. All of our animals love and trust Chris and he has an incredible love and understanding of animals. My animals greet him eagerly and immediately want to play with him and give him licks. Chris has a strong understanding of animals and knows whats important in terms of their health and well-being. Ive needed him to administer medication to my pets while Ive traveled and hes always diligent about doing that. Thank goodness, I have never needed him to take any of my animals to the veterinarian while I've been gone, but I would trust him completely to do that and to make good decisions about their medical needs. Chris is entirely trustworthy in all respects. He has keys to my home and I dont have any concerns whatsoever about that. Chris is a man of integrity who speaks the truth and does what he commits to do. I would highly recommend Chris to anyone who needed pet services. By the way, "David Smith's" accusations about Chris' concerns about money are absurd. I cant tell you the number of times that Ive had to remind Chris to take the check that I left for him or to cash my check so that I could balance my checkbook. I find the accusations by "David Smith" to be far fetched. I think that there is a far greater problem with this pet owner than Chris.

"David Smith" needs to get a life. I dont know why he/she is so angry, but its obviously very deep and sounds as if he/she is angry with life? Heaven only knows if this person is dangerous, but the venom that he/she spews is frightening. I know Chris Smith. He is a fine, upstanding human being. He not only walks our dogs five days a week, but also stays with our animals while were on vacation. We have been away for as long as three weeks with Chris staying here. I always feel comfortable with Chris staying here. All of our animals love and trust Chris and he has an incredible love and understanding of animals. My animals greet him eagerly and immediately want to play with him and give him licks. Chris has a strong understanding of animals and knows whats important in terms of their health and well-being. Ive needed him to administer medication to my pets while Ive traveled and hes always diligent about doing that. Thank goodness, I have never needed him to take any of my animals to the veterinarian while I've been gone, but I would trust him completely to do that and to make good decisions about their medical needs. Chris is entirely trustworthy in all respects. He has keys to my home and I dont have any concerns whatsoever about that. Chris is a man of integrity who speaks the truth and does what he commits to do. I would highly recommend Chris to anyone who needed pet services. By the way, "David Smith's" accusations about Chris' concerns about money are absurd. I cant tell you the number of times that Ive had to remind Chris to take the check that I left for him or to cash my check so that I could balance my checkbook. I find the accusations by "David Smith" to be far fetched. I think that there is a far greater problem with this pet owner than Chris.

"David Smith" needs to get a life. I dont know why he/she is so angry, but its obviously very deep and sounds as if he/she is angry with life? Heaven only knows if this person is dangerous, but the venom that he/she spews is frightening. I know Chris Smith. He is a fine, upstanding human being. He not only walks our dogs five days a week, but also stays with our animals while were on vacation. We have been away for as long as three weeks with Chris staying here. I always feel comfortable with Chris staying here. All of our animals love and trust Chris and he has an incredible love and understanding of animals. My animals greet him eagerly and immediately want to play with him and give him licks. Chris has a strong understanding of animals and knows whats important in terms of their health and well-being. Ive needed him to administer medication to my pets while Ive traveled and hes always diligent about doing that. Thank goodness, I have never needed him to take any of my animals to the veterinarian while I've been gone, but I would trust him completely to do that and to make good decisions about their medical needs. Chris is entirely trustworthy in all respects. He has keys to my home and I dont have any concerns whatsoever about that. Chris is a man of integrity who speaks the truth and does what he commits to do. I would highly recommend Chris to anyone who needed pet services. By the way, "David Smith's" accusations about Chris' concerns about money are absurd. I cant tell you the number of times that Ive had to remind Chris to take the check that I left for him or to cash my check so that I could balance my checkbook. I find the accusations by "David Smith" to be far fetched. I think that there is a far greater problem with this pet owner than Chris.

Following is a response to excerpts of the complaint made by David against Chris Smith of My Favorite Pet Sitter. The comments within quotation marks are direct quotes from David's complaint. Comments to those quotes are shown in Times New Roman 12.

I've been ripped-off . . . . . .

Comment: There is nothing in the complaint to reflect that David was ripped off by My Favorite Pet Sitter, or that Chris Smith did anything unethical or unprofessional. Quite the contrary, Chris is a professional sitter who showed honesty, integrity and, yes, a serious concern for an animal by informing its owner that IT IS AGAINST THE LAW to leave animals alone for a 12 hour period without care or supervision. It is considered a cruelty, or the law wouldn't exist. It is the owner who is putting his or her animals at risk by doing so, and it is the owner who risks being fined or incarcerated for such animal abuse. Chris' comment was meant to inform you not scare you. It's unfortunate that you did not take his remark in the manner in which it was meant.

He asked a lot of questions that seems to care a lot about my pets. His tone is quite firm and gives nothing in when it comes to take care of pets, gives me a feel that he is pets' straight guardian.

Comment: Responsible pet sitters are, indeed, firm when requesting pertinent information that will help them to provide the proper care for an animal. Yes, we are very serious about the animals that we care for and, absolutely, we are the pet's guardians in the absence of the owners no question about it!

Knowing that I must have a pet sitter asap, he tried to tie me up by saying he will come to check my house but can't guarantee he will take the job, in case the pets are not in a good situation.

Comment: Chris was correct. No reputable pet sitter will guarantee anything over the telephone or without having sufficient information. We must check the pets for many reasons including, but not limited to, aggressions, illnesses, disabilities, needed medications, and so on. We also check the environment and conditions in which the pet lives, AND we must have a signed contract which, among other things, gives the pet sitter the authority to take the animal to the vet if necessary.

It is the pet sitter who makes the sincere attempt to accommodate the owner at the last minute and make certain he or she has all the necessary information from the owner, in order to properly and responsibly care for your pets. BEWARE OF THE PET SITTER WHO DOES NOT DO THESE THINGS!

He then checked my house pretending to be quite serious and pondered for 30 seconds and told me ok.

Comment: Please see my statement above. We are responsible for your pets in your absence and must be aware of anything in the home that may pose a danger to animals, i.e., exposed electrical cords, any unsafe condition, unsecured exits, etc. He did the right thing by checking your house. He was not pretending to be serious he was serious, and rightfully so!

Seeing me hesitating, he immediately said, 'If you have money for a vacation, then you should also be able to spend that money for a better care of your pets, right?

Comment: Rather than condemn, you should accept Chris' comment as a responsible attempt to help you understand that your pet needs more attention than what you were willing to give them in your absence. It is YOUR responsibility, as the owner, to see that your animals are given proper companionship and care in your absence. The sense of commitment that responsible, insured and bonded pet sitters have is not a hook. It's unfortunate that you think that way.

Rule No. 1: Scamming petsitters will always try to make you feel guilty and 'get you SERIOUS up about your pets'.

Comment: We do not try to make you feel guilty. If you are treating your animals well, no one can make you feel guilty. Again, it is YOUR responsibility to see that your animals are given proper care in your absence, even if it means a few extra dollars. Chris Smith, and other responsible sitters like him, provide that caring service. Referring to scamming petsitters is an offensive and unfortunate choice of words on your part.

Lastly, ask yourself this question: 'who are the one most care about my pets in this world?'

Comment: Certainly not an owner who is willing to leave pets alone for hours and hours, with no regard for the animal's feelings and in violation of the law.

I called him right away but all he wanted is that I didn't sign my contract completely so I should do it immediately.

Comment: You need to understand the importance of a contract. It is most important because it gives us the authority to provide care for your animal, to take them for walks, to give them medication, to get them to a vet or take extra-ordinary steps if necessary, all of this in order to properly care for them.

the second one is 'if I don't call him by what time, he will come for one more visit, he also told me he will put that charge on to the bill.

Comment: Yes, Chris was correct. We must know when the owner returns. I had clients delayed for 2 days and had to extend my visits to cover those extra days and, yes, my clients were happy to pay for the additional time to make sure their pets were safe and cared for. Most contracts have such a provision, as I'm sure My Favorite Pet Sitter does.

How does it feel to pay the petsitters who abuse or trouble your life, make you scared all the time, and wish your plane crashes that he will send your pets to shelters the next day?!

Comment: This comment is not only absurd but sadly reflects a distorted thinking process. It is unfortunate that this owner has such thoughts.

PS. When I get home my cat seem quite scared. Your earlier paragraph stated . . . . so I opened the door quickly to check on my pets and they look fine.

Comment: Which is it?

***Up to this point, everything is quite clear: no one in this world cares about your pets as much as you do. Not scam petsitters. They only care about your money. And they know how to take advantage of your emotion for your pets to cheat your money. Cris Smith is not the only one, there are many others. Cris Smith networks closely with a few other petsitters, and they all have the same features: they talk firmly and mouth full of how firm their rules are in petsitting

Comment: It is unfortunate that you make such a comment and such unfounded allegations against these very responsible pet sitters, who have worked very hard over the years to provide an excellent service to owners and their pets, who have extended themselves in many ways without pay who have gone out of their way to accommodate their clients in rush times and in emergencies, and who have proven themselves to be competent, responsible and caring individuals with excellent reputations and references.

I happen to be familiar with the person who reported this complaint. I have been a pet sitter for over 7 years and this person contacted me and several other sitters in my network. I had one hand on the phone ready to contact animal control on this woman. She called me last minute and wanted me to visit her puppy once a day with no other relief. I might also add that the puppy had a broken leg and was confined to a cage. I was appauled!

I am familiar with Chris Smith and can vouch for his excellent reputation. Once I heard that he was taking care of this person's puppy, I felt assured enough not to call animal control.

I hope that people would hear the facts before they pass judgement.

I happen to be familiar with the person who reported this complaint. I have been a pet sitter for over 7 years and this person contacted me and several other sitters in my network. I had one hand on the phone ready to contact animal control on this woman. She called me last minute and wanted me to visit her puppy once a day with no other relief. I might also add that the puppy had a broken leg and was confined to a cage. I was appauled!

I am familiar with Chris Smith and can vouch for his excellent reputation. Once I heard that he was taking care of this person's puppy, I felt assured enough not to call animal control.

I hope that people would hear the facts before they pass judgement.

David,

I hate to say this, but it sounds like your pet sitter did you a favor. Even a dog in a cage needs multiple visits per day. I would think a dog with an injury would need a 24 hour sitter. What kind of pet owner are you to not get proper care for your pet?

I have a dog myself and when I go out of town I have an overnight sitter stay in my home and also have 2 mid-day walks during the day for him. I know this is more then most people have, but dogs are pack animals and need companionship. It is not just about potty breaks and food. I do not have a single friend who has a pet sitter visit less then 3-4 times per day while they are away and most have someone stay at their home. Dogs need time and attention. Being cheap should not come at the expense of your pets needs.

I also signed a contract for my pet sitter and they had that as well as my credit card information weeks in advance in case there was an emergency. The fact that your sitter was even willing to service you despite the fact that you did not complete their paperwork shows the commitment of the pet sitter. Legally he could have chosen just to ditch your animals all together to avoid the liability of being in your home. Instead he chose to follow through with what he said he would do despite the fact that you did not do your part.

It sounds to me like you need to rethink how you care for your animals instead of blaming your sitter for ripping you off. You sound like the kind of person who would have to get a dog from a pet store because no decent breeder or rescue person would adopt or sell to someone like you.

I have volunteered in animal rescue for quite some time and never in my life have I heard of caging a dog the way you are caging yours. It is disturbing. What is more disturbing is that you would leave a injured dog in a cage alone 23 hours a day.

There are also NO no kill shelters in LA, so I do not know what you are talking about. Every city shelter in Santa Monica and LA kills dogs when needed. You can look that up on the internet.

Your responses are so upsetting to me as a pet owner. Every time you reply you look more and more like someone who mistreats their pets and who should not be allowed animals.

Cris Smith, even before I met you, I've told you my dog has broken legs and kept in the cage for his protection of the legs, that he doesn't need a outdoor walking. And then you said you will come and take a look and here is what I described "you looked at the cage and pondered for 30 seconds". Also the cage is quite ample for such a little dog, and I don't understand what you say by commenting on a poor cage. Plus, he must stay in the cage for his situation.

Why you tried to make so many lies to fool the audience. You tried so hard to make pet owners feel they did this wrong and that wrong just to make yourself look good and so they will hire you because you are "better" than them. But what have you done right: scared my cat and took my dog out for a walk without even tie him: with his legs on bandage and his eagerness to run, you would even choose not to tie him on the collar. "Good job".

But again, when you told me without hesitance that you don't have time immediately following my first word of "you should at least take them to non-kill shelter". Then I know well what kind of pet sitter you are. Then I tried hard to convince Cris Smith to take pets to non-kill shelter, not for my pets as they are already safe and won't be on your hand any more, but that I am trying to save the other pets who might be ruined on your hand and hope you will take them to a non-kill shelter.

Also I am not trying to hide so you can't use it as an excuse. I don't know which name you have pulled up and put there, but I have to think about my safety in case you return to my apartment...

Susan,

What I am really thinking is you might be a set up by Cris Smith to post here because hardly there will be people find this report. But by posting here, it just helps as more people will find it. So you tried to help only exposed you as a coordinator.

Also make sure your words have a solid grounding to support, like mine. Don't just make empty statement.

Also Cris Smith, you lied. I came back the same day. What is your purpose of lying on the board. You can't lie anyway as the air ticket will expose you. I am only 2 hours late and you couldn't wait to make an uninvited visit to earn yourself more money. That visit is purely unnecessary. Good pocket money for you.

Regards to the guardian paper, I am sure I signed all paper you requested, otherwise you'd make another call at midnight asking me "call you asap", your majesty.

You are only "responsible" when money wise, and can't wait to shake everything off you when no reward associated. I am only 2 hours late and you already put out your plan of dumping my pets. And don't ever say an irresponsible pets owner. You can never match us up on the love and care we pet owner can give to one's own pets. To us, they are part of our family; to you, it is simply a job, a way to make a living. Don't play show any more. Learn from it and make sure you act better and become a good pet sitter in the future.

"I believe dogs are social creatures and need human companionship to be happy; I have a passion for animals and have decided it's better to do something I love"
-- Your love to the degree once their owners aren't available, it wouldn't matter whether it is kill or no kill shelter. You spend so much time explaining how it is necessary to follow your preferences, but wouldn't spend 5 to 10 minutes to send pets to a no kill shelter. What matters most is your money, time and convenience. Liar!

Unfortunately, dogs acutually have happy nature. it is really the cats that need more attention to get along with strangers and more likely to depress when the owner is gone. So don't use dog as an excuse. I've spent over 10k for my pets over their health problems. If you think you can match up, then I consider you are as "responsbile" as me. There is no ground for you to comment on pet owners and think you are above them in caring.

You left out important details that fully testify you for a profit driven pet sitter. No matter how strong you debutted, it doesn't hide the truth:

1. All your so-called "caring" actions are money related. All your harassing message during my trip is "call me asap" and then do something related to you, not ever mentioning my pets, at least "all your pets are fine" before asking something be done for you. I fotgot to fill out the form, not "I didn't". Please pay attention to your words, --tried so hard to make you look good.

2. never mentioning your voicemail saying if I don't call you today you will go one more visit tomorrow, and if still no message tomorrow, you will send my pets to shelter right away. You are really professional and rigid-ruled. We all know that ruly and displined people have no much emotions of caring. You care more of yourself, not the pets. If I were you, I'd first worry about finding the pet owner asap, rather than thinking about how to get rid of the pets!!!!

3. Your refusal to send them to no-kill shelter claiming it is not your responsibility even a no-kill shelter is only 2 mi. away. You were so "caring and professional" got so many time to visit them on a paid basis but won't even have 10 minutes time to make sure their good final destination. It really looks so pale to try to convince people that it is justified that you can send them anywhere when a better solution is only 2mi away, even death. Only after I bugged Cris Smith for some time he finally said there is one in santa monica, loosen up his attitude. I mean, only after I spent some time bugging...

4. You can't take me any more because you know any of your scam tricks doesn't work for me. I am smart and very analytical. I have go through some scams with similar techniques of yours so I know very well how to tell apple from lemons. A very common technique is take away, pretending being an authority in the field therefore they usually appear to be controling and having high egos, making you feel guilty about yourself and then you flock to them like a lamb. Check out on the net, such skills are taught online. A good service provider should be information driven and educational, rather than trying to control you and make you chase around them. All of the petsitters networking with Chris Smith using this technique, the first few words is always about how high standard and strict you are, and an attitude of not needing you. Trying to hook people up. Unfortunately I am not the rest of the followers who can never see through things. I've figured out things by drilling down while a lot of people only see the surface.

5. I wouldn't turn you to ripoff with you just being scamming and profit driven. But your voice mails and door notes worded "call me asap" only toward your interest and you trying to dump my pets asap are really unbearable. I have found another pet sitter the same day with much better attitude and lower cost (so you should know cost is not the most concern) and I can just turn your down. But I think since I already get started with you, even I am quite thinking you are problematic, I still gave the job to you for ethics. But your ethics are sure far below it.

6. My cat is a favorite because he show things on his face. Who treated him well he will be relaxed, whereas nervous if people don't treat him well. The day I came back home, he is trying to hide away quickly even I am calling his name (cat tell people by voice). That day he never purred when I am cuddling him.

I just came back from a one month trip recently, when I opened the door, my cat is there expecting me. He didn't try to hide away but rather looking forward to me. A one month trip should screw him up much worse than that short trip with Cris Smith, but the result is totally the reverse. I have used my current pet sitter multiple times already as they know they are service provider, not manipulator.

And you should know, it is quality not cost that matter. To you, it is far from being a pleasure to hire.

I have no idea if you did right or wrong but I figured out this complaint right away.

When he/she said "I wanted him to visit once a day. He told me a pet can't be left alone for 12 hours." That right there says there is a dog.

He/She also seems to want you to take the pets. The pets will suffer but don't go there because it is obvious he/she is trying to set you up for a law suit.

My name is Chris Smith and I am the proprietor of My Favorite Pet Sitter. This is in response to the report filed by "David Smith" regarding a "problem" with my service.

First off, I'd like to say that I am a professional pet sitter and have been in business since October 2003. This is my full time profession. I am also insured through Pet Sitters Associates LLC. (petsitllc.com). I have cared for literally hundreds of animals in these last 4 years. I set out to be a complete professional from the start, with a written contract and policies. The forms I require to be completed by each pet sitting client are very extensive. My "welcome package" that includes all these forms, a contract, my policies & pricing, and a "tips" page are 19 pages long. You are welcome to view them at myfavoritepetsitter.com/downloads/MyFavoritePetSitter-PetSit.pdf.

Secondly, I remember this client very clearly. After reading this report several times and not knowing who "David Smith" was (I couldn't find any record of one in my files), it finally clicked. This report was written by Ms. Yan Bi, a woman who called a colleague of mine on September 28, 2006 requesting EVERY OTHER DAY VISITS FOR HER TWO CATS. Ms. Bi was referred to a couple other pet sitters, including myself. When I spoke to her, I pointed out my policy of requiring AT LEAST once a day visits for cats. There is just too much trouble a cat can get into. Upon further questioning, it was revealed she ALSO HAD A PUPPY. She hadn't even told my colleagues about the puppy and wasn't going to tell me about it until I questioned her more (which you can see she also left this fact out of her complaint). I explained that I have a policy of NOT visiting ANY dogs just ONCE a day while a client was out of town. I believe dogs are social creatures and need human companionship to be happy. I also pointed out to her that it is LAW within Los Angeles County that animals go no more than 12 hours without attention (LACC 10.40.010 E. "No animals shall be without attention more than 12 consecutive hours. ordlink.com/codes/lacounty/index.htm)

After getting Ms. Bi to agree to the minimum of 2 visits per day for her dog and two cats, I explained I had to meet with her and the animals before I could make any commitments. Ms. Bi's assertion that I tried to "tie" her up is absurd. I don't know of ANY pet sitter who will take on a job without first meeting the client and the pets in advance. This is simply just common sense for both the pet sitter and the client. She even says in her report she needed someone ASAP. I recall Ms. Bi was leaving either that same evening or following day, so of course she needed someone as soon as possible. She also told me that she had a bad experience with a previous pet sitter, so I wanted to redeem our profession.

When I went to meet Ms. Bi, I discovered that her Papillon puppy had two broken front legs that were in casts. I also found the dog being crate trained with training pads at one end of the crate. I felt very uneasy about the whole situation, especially since she had not been honest about everything up front. I grudgingly agreed to care for her animals because she indicated to me that if I didn't do it, she would just leave bowls of food and water and her animals would not be seen the entire duration of her trip.

As is stated in my policies, I received a 50% deposit from Ms. Bi in advance. I was also kind enough to allow her to complete all my paperwork on her own time and to leave it for me when I came for my first visit. Upon my first visit, I found most of the forms halfway completed. They were stapled together. Unfortunately, my contract was not included in these forms that she filled out. Since the contract is a part of my whole "welcome package" (see link above) and I saw that she had printed pages that came after the contract in the .pdf file, it seemed like she had purposely not left a contract for me. I did call her a couple of times while she was away to ask her where the contract was. I DID NOT call her at midnight or in the early mornings as she has stated. My cell phone records back that up. Calls were made no later than 7pm our time, although I believe she was in Pennsylvania so her time might have been 10pm. My records also indicate a call to her at 8:23am our time, which would have been 11:23am in PA. After finally discussing the issue of no contract with her, I agreed to allow her to email me a statement saying she agreed to my contract.

As is ALSO stated in my policies, I ask my clients to call me when they get home so I know they made it back safely. If I don't hear from them, then I am forced to assume they are delayed or, heaven forbid, something worse and continue visiting their pets until I hear from them. My last visit was scheduled the morning of October 8, 2006. When I hadn't heard from her by late that afternoon, I called her (5:28pm) and left the message that she needed to call me so I would know she was back. Not hearing back from her, I called again at 7:36pm with the message that I had to make another visit that evening if I didn't hear from her and she would be charged for it (I don't run a free service). Still not hearing from her I was required to make another visit the following morning and left her the message that if I didn't hear from her by that evening I would be forced to take her dog and two cats to an animal shelter. I could not continue to take care of her animals without some knowledge of where she was or what had happened to her. Unfortunately, Ms. Bi had not completed a form I require assigning guardianship in case something happened to the owner (see page 10 of my "welcome package") so I had no option other than to take her animals to a shelter if she didn't come home.

I FINALLY received a call from Ms. Bi at 6:47pm on October 9, one day after her expected arrival. I immediately made arrangements to give her the key back and pick up the rest of the money she owed me. Ordinarily I try to get my clients to let me keep their key so I don't have to make special trips to pick it up and drop it off everytime they go away, but I was not about to keep Ms. Bi as a client.

I find it rather amusing that Ms. Bi waited over a year to post her report and to use a fake name. If she would like to back up any of her claims, she should come forward and present herself in an open manner like I have. A thorough read of her report and you will find she has written quite a few things I did that I think should be comforting to anyone thinking of hiring a pet sitter (requiring a contract, asking for a call when she returned home, sticking to my policies, etc.).

Pet sitting is not as easy of a job as many people think. We have to deal with irresponsible clients such as Ms. Bi and we work long hours, especially on holidays when everyone else is enjoying time off. Ms. Bi would like you to believe it is all about the money for pet sitters, but that is a false assumption. I have a college degree and could easily make more money in the corporate world, but I have a passion for animals and have decided it's better to do something I love and make less than to do something I hate and make more.

I am available to discuss Yan Bi's libelous report or my rebuttal at 310-920-2815. Will Ms. Bi come out of hiding and do the same?

Ive been ripped-off by pet sitters not just once, but a recently petsitter from myfavoritepetsitter.com is quite a good example to warn the pet owners so Id like to share it with the public. The way a petsitter rips-off is quite hidden and could easily cheat people.

I called Cris Smith, the owner of myfavoritepetsitter dotcom on a tight schedule. He sounds quite professional and asked a lot of questions that seems to care a lot about my pets. His tone is quite firm and gives nothing in when it comes to take care of pets, gives me a feel that he is pets straight guardian.

Knowing that I must have a pet sitter asap, he tried to tie me up by saying he will come to check my house but cant guarantee he will take the job, in case the pets are not in a good situation. He then checked my house, pretending to be quite serious and pondered for 30 seconds and told me ok. I wanted him to visit once a day. He told me a pet cant be left alone for 12 hours. Seeing me hesitating, he immediately said, If you have money for a vacation, then you should also be able to spend that money for a better care of your pets, right? I know this a hook, but since I need a petsitter soon, so I agreed to let him come twice a day. Honestly there isnt any difference with a morning and afternoon twice-visits, only an early morning and night visit will make the difference.

Rule No. 1: Scamming petsitters will always try to make you feel guilty and get you SERIOUS up about your pets. Their real purpose is to hook you up and make you fantasy that how you have found someone TRULY cares about your babies. But think carefully, everything they asked is related to more money into their pockets. Have you gone the extra mile to test when there is no money related, will they still care your pets so seriously? I did the test and please read the final 2 paragraphs for the answer. Lastly, ask yourself this question: who are the one most care about my pets in this world? It is definitely you not your petsitters, so dont let them trap you emotionally.

I thought once I gave the money he wanted, the nightmare is over, but it is actually the beginning. During my vacation, I got a couple of calls from him at midnight or early morning, all the content is: call me as soon as possible with no details. Worried that something might have happened to my pets, I called him right away but all he wanted is that I didnt sign my contract completely so I should do it immediately, at midnight! It is not an emergency for my pets but for him. On the final day I told him to come back in the afternoon but actually come back in the evening.

He left me 3 messages. The 1st is still call him asap; the second one is if I dont call him by what time, he will come for one more visit, he also told me he will put that charge on to the bill (see how seriously he cares about money); the 3rd message is I still havent called him, so he doesnt know what happened to me, maybe my airplane has crashed. But if I dont come back the day, he will come for one more day then put my pets to shelters immediately the next day.


What is more, when I get home, there is a note on my door again:call him asap, I am scared something might happen to my pets so I opened the door quickly to check on my pets and they look fine. So I called him. All he wanted is that he needs to know I am home. You see, every ASAP command (yes, even he is merely hired by me) is about him, not my pets.

***How does it feel to pay the petsitters who abuse or trouble your life, make you scared all the time, and wish your plane crashes that he will send your pets to shelters the next day?!

***MY TEST TO UNCOVER THE PETSITTER SCAM: I finally decided to check Cris Smith out with a simple trick. He came to my house to return the key. I told him if he ever have to put them to a shelter, he should send them to a non-kill shelter. His seriousness I saw the first day was gone right away. He told me he doesnt have time, plus he PROUDLY says: it is not his responsibility!!!! I cant believe the sincere guy who cares so much for my pets now boldly told me it is not his business. How come it is his business that I must hire him twice a day but not his business when it comes to find a good place for my pets, a one time action.

The visits are so frequent that I am sure my pets doesnt need him and that is why during my 7 day vacation, his daily petsitting notes are blank for 3 days and the other 4 days are nearly the same content. Or maybe because he focuses so much on his own benefits, he couldnt have fun and write so much on the pets.

No matter what, I emphasized that he should put them to a non-kill shelter. He finally loosed a little bit on his attitude and said there is a non-kill shelter in Santa Monica. Folks, how far is Marina Del Rey, CA from Santa Monica, CA -- 3 miles. And he doesnt have time to go to such a close place even he cares so much for my pets, OR truly he cares so much for his own benefits.

***Up to this point, everything is quite clear: no one in this world cares about your pets as much as you do. Not scam petsitters. They only care about your money. And they know how to take advantage of your emotion for your pets to cheat your money. Cris Smith is not the only one, there are many others. Cris Smith networks closely with a few other petsitters, and they all have the same features: they talk firmly and mouth full of how firm their rules are in petsitting.

PS. When I get home my cat seem quite scared. This only happens because she is not comfortable with the stranger -- pet sitter. Though I guess Cris Smith didnt abuse her physically, but psychologically definitely.

Ive been ripped-off by pet sitters not just once, but a recently petsitter from myfavoritepetsitter.com is quite a good example to warn the pet owners so Id like to share it with the public. The way a petsitter rips-off is quite hidden and could easily cheat people.

I called Cris Smith, the owner of myfavoritepetsitter dotcom on a tight schedule. He sounds quite professional and asked a lot of questions that seems to care a lot about my pets. His tone is quite firm and gives nothing in when it comes to take care of pets, gives me a feel that he is pets straight guardian.

Knowing that I must have a pet sitter asap, he tried to tie me up by saying he will come to check my house but cant guarantee he will take the job, in case the pets are not in a good situation. He then checked my house, pretending to be quite serious and pondered for 30 seconds and told me ok. I wanted him to visit once a day. He told me a pet cant be left alone for 12 hours. Seeing me hesitating, he immediately said, If you have money for a vacation, then you should also be able to spend that money for a better care of your pets, right? I know this a hook, but since I need a petsitter soon, so I agreed to let him come twice a day. Honestly there isnt any difference with a morning and afternoon twice-visits, only an early morning and night visit will make the difference.

Rule No. 1: Scamming petsitters will always try to make you feel guilty and get you SERIOUS up about your pets. Their real purpose is to hook you up and make you fantasy that how you have found someone TRULY cares about your babies. But think carefully, everything they asked is related to more money into their pockets. Have you gone the extra mile to test when there is no money related, will they still care your pets so seriously? I did the test and please read the final 2 paragraphs for the answer. Lastly, ask yourself this question: who are the one most care about my pets in this world? It is definitely you not your petsitters, so dont let them trap you emotionally.

I thought once I gave the money he wanted, the nightmare is over, but it is actually the beginning. During my vacation, I got a couple of calls from him at midnight or early morning, all the content is: call me as soon as possible with no details. Worried that something might have happened to my pets, I called him right away but all he wanted is that I didnt sign my contract completely so I should do it immediately, at midnight! It is not an emergency for my pets but for him. On the final day I told him to come back in the afternoon but actually come back in the evening.

He left me 3 messages. The 1st is still call him asap; the second one is if I dont call him by what time, he will come for one more visit, he also told me he will put that charge on to the bill (see how seriously he cares about money); the 3rd message is I still havent called him, so he doesnt know what happened to me, maybe my airplane has crashed. But if I dont come back the day, he will come for one more day then put my pets to shelters immediately the next day.


What is more, when I get home, there is a note on my door again:call him asap, I am scared something might happen to my pets so I opened the door quickly to check on my pets and they look fine. So I called him. All he wanted is that he needs to know I am home. You see, every ASAP command (yes, even he is merely hired by me) is about him, not my pets.

***How does it feel to pay the petsitters who abuse or trouble your life, make you scared all the time, and wish your plane crashes that he will send your pets to shelters the next day?!

***MY TEST TO UNCOVER THE PETSITTER SCAM: I finally decided to check Cris Smith out with a simple trick. He came to my house to return the key. I told him if he ever have to put them to a shelter, he should send them to a non-kill shelter. His seriousness I saw the first day was gone right away. He told me he doesnt have time, plus he PROUDLY says: it is not his responsibility!!!! I cant believe the sincere guy who cares so much for my pets now boldly told me it is not his business. How come it is his business that I must hire him twice a day but not his business when it comes to find a good place for my pets, a one time action.

The visits are so frequent that I am sure my pets doesnt need him and that is why during my 7 day vacation, his daily petsitting notes are blank for 3 days and the other 4 days are nearly the same content. Or maybe because he focuses so much on his own benefits, he couldnt have fun and write so much on the pets.

No matter what, I emphasized that he should put them to a non-kill shelter. He finally loosed a little bit on his attitude and said there is a non-kill shelter in Santa Monica. Folks, how far is Marina Del Rey, CA from Santa Monica, CA -- 3 miles. And he doesnt have time to go to such a close place even he cares so much for my pets, OR truly he cares so much for his own benefits.

***Up to this point, everything is quite clear: no one in this world cares about your pets as much as you do. Not scam petsitters. They only care about your money. And they know how to take advantage of your emotion for your pets to cheat your money. Cris Smith is not the only one, there are many others. Cris Smith networks closely with a few other petsitters, and they all have the same features: they talk firmly and mouth full of how firm their rules are in petsitting.

PS. When I get home my cat seem quite scared. This only happens because she is not comfortable with the stranger -- pet sitter. Though I guess Cris Smith didnt abuse her physically, but psychologically definitely.

Ive been ripped-off by pet sitters not just once, but a recently petsitter from myfavoritepetsitter.com is quite a good example to warn the pet owners so Id like to share it with the public. The way a petsitter rips-off is quite hidden and could easily cheat people.

I called Cris Smith, the owner of myfavoritepetsitter dotcom on a tight schedule. He sounds quite professional and asked a lot of questions that seems to care a lot about my pets. His tone is quite firm and gives nothing in when it comes to take care of pets, gives me a feel that he is pets straight guardian.

Knowing that I must have a pet sitter asap, he tried to tie me up by saying he will come to check my house but cant guarantee he will take the job, in case the pets are not in a good situation. He then checked my house, pretending to be quite serious and pondered for 30 seconds and told me ok. I wanted him to visit once a day. He told me a pet cant be left alone for 12 hours. Seeing me hesitating, he immediately said, If you have money for a vacation, then you should also be able to spend that money for a better care of your pets, right? I know this a hook, but since I need a petsitter soon, so I agreed to let him come twice a day. Honestly there isnt any difference with a morning and afternoon twice-visits, only an early morning and night visit will make the difference.

Rule No. 1: Scamming petsitters will always try to make you feel guilty and get you SERIOUS up about your pets. Their real purpose is to hook you up and make you fantasy that how you have found someone TRULY cares about your babies. But think carefully, everything they asked is related to more money into their pockets. Have you gone the extra mile to test when there is no money related, will they still care your pets so seriously? I did the test and please read the final 2 paragraphs for the answer. Lastly, ask yourself this question: who are the one most care about my pets in this world? It is definitely you not your petsitters, so dont let them trap you emotionally.

I thought once I gave the money he wanted, the nightmare is over, but it is actually the beginning. During my vacation, I got a couple of calls from him at midnight or early morning, all the content is: call me as soon as possible with no details. Worried that something might have happened to my pets, I called him right away but all he wanted is that I didnt sign my contract completely so I should do it immediately, at midnight! It is not an emergency for my pets but for him. On the final day I told him to come back in the afternoon but actually come back in the evening.

He left me 3 messages. The 1st is still call him asap; the second one is if I dont call him by what time, he will come for one more visit, he also told me he will put that charge on to the bill (see how seriously he cares about money); the 3rd message is I still havent called him, so he doesnt know what happened to me, maybe my airplane has crashed. But if I dont come back the day, he will come for one more day then put my pets to shelters immediately the next day.


What is more, when I get home, there is a note on my door again:call him asap, I am scared something might happen to my pets so I opened the door quickly to check on my pets and they look fine. So I called him. All he wanted is that he needs to know I am home. You see, every ASAP command (yes, even he is merely hired by me) is about him, not my pets.

***How does it feel to pay the petsitters who abuse or trouble your life, make you scared all the time, and wish your plane crashes that he will send your pets to shelters the next day?!

***MY TEST TO UNCOVER THE PETSITTER SCAM: I finally decided to check Cris Smith out with a simple trick. He came to my house to return the key. I told him if he ever have to put them to a shelter, he should send them to a non-kill shelter. His seriousness I saw the first day was gone right away. He told me he doesnt have time, plus he PROUDLY says: it is not his responsibility!!!! I cant believe the sincere guy who cares so much for my pets now boldly told me it is not his business. How come it is his business that I must hire him twice a day but not his business when it comes to find a good place for my pets, a one time action.

The visits are so frequent that I am sure my pets doesnt need him and that is why during my 7 day vacation, his daily petsitting notes are blank for 3 days and the other 4 days are nearly the same content. Or maybe because he focuses so much on his own benefits, he couldnt have fun and write so much on the pets.

No matter what, I emphasized that he should put them to a non-kill shelter. He finally loosed a little bit on his attitude and said there is a non-kill shelter in Santa Monica. Folks, how far is Marina Del Rey, CA from Santa Monica, CA -- 3 miles. And he doesnt have time to go to such a close place even he cares so much for my pets, OR truly he cares so much for his own benefits.

***Up to this point, everything is quite clear: no one in this world cares about your pets as much as you do. Not scam petsitters. They only care about your money. And they know how to take advantage of your emotion for your pets to cheat your money. Cris Smith is not the only one, there are many others. Cris Smith networks closely with a few other petsitters, and they all have the same features: they talk firmly and mouth full of how firm their rules are in petsitting.

PS. When I get home my cat seem quite scared. This only happens because she is not comfortable with the stranger -- pet sitter. Though I guess Cris Smith didnt abuse her physically, but psychologically definitely.

Ive been ripped-off by pet sitters not just once, but a recently petsitter from myfavoritepetsitter.com is quite a good example to warn the pet owners so Id like to share it with the public. The way a petsitter rips-off is quite hidden and could easily cheat people.

I called Cris Smith, the owner of myfavoritepetsitter dotcom on a tight schedule. He sounds quite professional and asked a lot of questions that seems to care a lot about my pets. His tone is quite firm and gives nothing in when it comes to take care of pets, gives me a feel that he is pets straight guardian.

Knowing that I must have a pet sitter asap, he tried to tie me up by saying he will come to check my house but cant guarantee he will take the job, in case the pets are not in a good situation. He then checked my house, pretending to be quite serious and pondered for 30 seconds and told me ok. I wanted him to visit once a day. He told me a pet cant be left alone for 12 hours. Seeing me hesitating, he immediately said, If you have money for a vacation, then you should also be able to spend that money for a better care of your pets, right? I know this a hook, but since I need a petsitter soon, so I agreed to let him come twice a day. Honestly there isnt any difference with a morning and afternoon twice-visits, only an early morning and night visit will make the difference.

Rule No. 1: Scamming petsitters will always try to make you feel guilty and get you SERIOUS up about your pets. Their real purpose is to hook you up and make you fantasy that how you have found someone TRULY cares about your babies. But think carefully, everything they asked is related to more money into their pockets. Have you gone the extra mile to test when there is no money related, will they still care your pets so seriously? I did the test and please read the final 2 paragraphs for the answer. Lastly, ask yourself this question: who are the one most care about my pets in this world? It is definitely you not your petsitters, so dont let them trap you emotionally.

I thought once I gave the money he wanted, the nightmare is over, but it is actually the beginning. During my vacation, I got a couple of calls from him at midnight or early morning, all the content is: call me as soon as possible with no details. Worried that something might have happened to my pets, I called him right away but all he wanted is that I didnt sign my contract completely so I should do it immediately, at midnight! It is not an emergency for my pets but for him. On the final day I told him to come back in the afternoon but actually come back in the evening.

He left me 3 messages. The 1st is still call him asap; the second one is if I dont call him by what time, he will come for one more visit, he also told me he will put that charge on to the bill (see how seriously he cares about money); the 3rd message is I still havent called him, so he doesnt know what happened to me, maybe my airplane has crashed. But if I dont come back the day, he will come for one more day then put my pets to shelters immediately the next day.


What is more, when I get home, there is a note on my door again:call him asap, I am scared something might happen to my pets so I opened the door quickly to check on my pets and they look fine. So I called him. All he wanted is that he needs to know I am home. You see, every ASAP command (yes, even he is merely hired by me) is about him, not my pets.

***How does it feel to pay the petsitters who abuse or trouble your life, make you scared all the time, and wish your plane crashes that he will send your pets to shelters the next day?!

***MY TEST TO UNCOVER THE PETSITTER SCAM: I finally decided to check Cris Smith out with a simple trick. He came to my house to return the key. I told him if he ever have to put them to a shelter, he should send them to a non-kill shelter. His seriousness I saw the first day was gone right away. He told me he doesnt have time, plus he PROUDLY says: it is not his responsibility!!!! I cant believe the sincere guy who cares so much for my pets now boldly told me it is not his business. How come it is his business that I must hire him twice a day but not his business when it comes to find a good place for my pets, a one time action.

The visits are so frequent that I am sure my pets doesnt need him and that is why during my 7 day vacation, his daily petsitting notes are blank for 3 days and the other 4 days are nearly the same content. Or maybe because he focuses so much on his own benefits, he couldnt have fun and write so much on the pets.

No matter what, I emphasized that he should put them to a non-kill shelter. He finally loosed a little bit on his attitude and said there is a non-kill shelter in Santa Monica. Folks, how far is Marina Del Rey, CA from Santa Monica, CA -- 3 miles. And he doesnt have time to go to such a close place even he cares so much for my pets, OR truly he cares so much for his own benefits.

***Up to this point, everything is quite clear: no one in this world cares about your pets as much as you do. Not scam petsitters. They only care about your money. And they know how to take advantage of your emotion for your pets to cheat your money. Cris Smith is not the only one, there are many others. Cris Smith networks closely with a few other petsitters, and they all have the same features: they talk firmly and mouth full of how firm their rules are in petsitting.

PS. When I get home my cat seem quite scared. This only happens because she is not comfortable with the stranger -- pet sitter. Though I guess Cris Smith didnt abuse her physically, but psychologically definitely.