Complaint Review: My Fee Plan - Internet
- My Fee Plan Internet United States of America
- Phone:
- Web: www.myfeeplan.com
- Category: Miscellaneous Companies
My Fee Plan myfeeplan.com Car History Report Scam Internet
*REBUTTAL Owner of company: Refund - Myfeeplan.com
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Back in September I ordered a auto history report for $1. Was billed $19.95 by "Carinfo1.com" on my September credit card statement, promptly called the phone number listed on statement to cancel and was assured no future charges would be billed. In October, I was again billed $19.95, this time by a company called "Myinfo1.com". Called again and was offered a refund and assured that card would not be billed again. On November statement, no refund and again a $19.95 charge to "Myinfobill.com". Called again to demand refund of previous charges by related sham companies and to cut off all future charges. On December statement, was again billed $19.95 by "Backgroundfee.com". Again called phone number on statement and demanded refund, was given same lame promise of refund and no future charges. What a surprise to see on my January statement yet another $19.95 charge for yet another scam company, "Myfeeplan.com". Will not be calling the company any more but instead calling credit card to cancel card and issue a new one and also will be making a complaint to NJ Attorney General, Department of Consumer Affairs, and also the U.S. Attorney for the District of New Jersey.
This report was posted on Ripoff Report on 02/18/2013 08:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/my-fee-plan/internet/my-fee-plan-myfeeplancom-car-history-report-scam-internet-1016476. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Refund - Myfeeplan.com
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Tuesday, February 19, 2013
Hi Bonnie,
We apologize for the inconvenience caused to you by these charges and the lack of satisfaction with our customer service department. We would like to make things right. To get a refund, kindly send an email to manager@myfeeplan.com. Our Customer Service Manager will get back to you as soon as possible in order to make things right.
Kind Regards,
Customer Support
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