Report: #1365328

Complaint Review: My Heritage.com

  • Submitted: Sat, April 01, 2017
  • Updated: Sat, April 01, 2017
  • Reported By: R. Las Vegas — Las Vegas Nevada USA
  • My Heritage.com

    Internet
    USA

My Heritage.com Lots of Promises, no action does not appear Internet

Show customers why they should trust your business over your competitors...

I sent for a DNA test for ancestry to myheritage.com;;;not this is not ancestry.com.  Started process December 31, 2016.  When we received kit, turned it around the next day.  Results were promised in 4-6 weeks.  Here it is April 1, 2017 and still no results.  I have called twice and once waiting on hold for 1 hour, my call was dropped.  The next time I was assured there was nothing wrong with kit process and she would forward to DNA department.  That was 5 days ago. I have emailed at least 10 times.  They are always quick with a computerized response, polite and sympathic. Nothing more happens.  Please don't waste your money.

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This report was posted on Ripoff Report on 04/01/2017 04:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/my-heritagecom/internet/my-heritagecom-lots-of-promises-no-action-does-not-appear-internet-1365328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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