• Report: #747764
Complaint Review:


  • Submitted: Thu, June 30, 2011
  • Updated: Thu, June 30, 2011

  • Reported By: Saul — ELKHART Indiana United States of America
7950 Woodley Ave. Unit A Van Nuys, California United States of America

MyAmericanShipper.com My American Shipper, International Checkout Refuse to accept customers' customs declarations, stubborn, difficult, argumentative Van Nuys, California

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My American Shipper is a parcel-forwarding service that receives international buyers' goods purchased from US merchants, then consolidates and forwards them overseas.

They refuse to use a customs declaration you give, and insist on taking prices from merchants' invoices. They sometimes even look online for those prices rather than accept what you tell them. Then you get slapped with a bill for import duty because items are overvalued on the customs declaration.

Also difficult about complying with special requests that their FAQs say are OK.

They then inform the customer after the fact (after you've paid and your items have been shipped) that your shipment will not comply with the request you made.

It is a case of the customer needing to meet the standards of the service provider they are paying.

This report was posted on Ripoff Report on 06/30/2011 07:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/myamericanshippercom/van-nuys-california-91406/myamericanshippercom-my-american-shipper-international-checkout-refuse-to-accept-custome-747764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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