Report: #1380134

Complaint Review:

  • Submitted: Tue, June 20, 2017
  • Updated: Tue, June 20, 2017
  • Reported By: jake — Boston Massachusetts USA

    , Florida
    USA deceptive ,confusing wwebsite for dmv assistance. n/a Florida

*UPDATE Employee: Our Service at

Show customers why they should trust your business over your competitors...

            I was trying to renew my auto registration online & somehow poppedup .I followed the directions I thought were to register & was charged $2.99 & then $19.99.what I didn`t realize was I was buying info on how to register my vehicle & somehow when  I recieved my bank statement Iwas billed twice for the same service & don`t know how to correct the error,at the time it was abit confusing the way the site worked.just bill me once!

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#1 UPDATE Employee

Our Service at

AUTHOR: Complaint Handler - (USA)

We are sorry to hear about the confusion, however, our site makes the details of the product we offer abundantly clear. To reiterate those details, offers a Road Advisors Guide™, which is a state and service-specific guide designed to save you time by better preparing you for DMV related activities.

Our team of experts has spent 1000's of hours researching DMV services in order to provide simple to follow instructions for DMV related services. Where possible we provide and pre-fill your specific DMV forms and offer links and instructions for services that can be performed online or require a visit to the DMV. Also included as part of our service is free 60 days of NSD roadside assistance, plus many more benefits.  

We are not affiliated with the DMV and cannot process changes to your driver license or registration, we provide a service that is designed to save you time by better preparing you for all your DMV activities.

We are committed to customer satisfaction and offer a 100% Money-Back Guarantee.


Customer Support Team


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