Report: #649585

Complaint Review:

  • Submitted: Mon, October 11, 2010
  • Updated: Mon, October 11, 2010
  • Reported By: Linda — Duluth Georgia United States of America
    3609 N. 29th Avenue,
    United States of America Acai Berry Flush Order TRIAL product, cancelled within time period, was charged anyway; then no refund and added more charges, called again, Internet

Show customers why they should trust your business over your competitors...

I called for a trial product and within 10 days of receiving, I cancelled;  this was confirmed by email on 8/16/2010.  On 9/18 my account showed 39.95 charge, no product and I called to complain.  The people sound like robots.  They verified a credit would be issued 10-15 days.  By 10/6, no credit.  Viewed my account on 10/11 and additional charges of 84.47 added again.  I called and talked to supervisor (I was infuriated by then) and she -- in robot tone -- indicated all would be credited in 10-15 days...or will it?
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