Report: #948095

Complaint Review: MYFAX J2 Global Protus

  • Submitted: Fri, September 28, 2012
  • Updated: Fri, September 28, 2012
  • Reported By: Craig — Davie Florida United States of America
  • MYFAX J2 Global Protus
    6922 Hollywood Blvd
    United States of America

MYFAX J2 Global Protus MyFax PFax J2 Global Protus eVoice Fusemail Campaigner Keepitsafe Onebox Extortion and Fraudulent use of Credit Card. Internet

Show customers why they should trust your business over your competitors...

I was a client for 3 years  perfect  imited user and payer. I get a email 8/7/2012 telling me that the yearly renewel of $66.00  is due.  I responded telling them that I will pay the amount due by a new credit card.  Instead they put the charge through the old credit card on file that has an expired expiration date by 6 months or more.  The card should not have worked.  When I discovered this when my statement came out 30 days later I called them.  They told me sorry , TOO LATE AS THEY CHUCKLED .  I told them I cant have the charge put on that card and that it needs to be reversed and put on a different card that I receive reimbursement back from my company.  They refused TO CORRECT, WHY??  READ MORE  .  They provided  no solution whatsoever to the issue.  I told them that they had no right or authorization to put a charge through on a expired credit card.  They claim it was ok with Amex .   American Express said it is NOT ok, except only when Im paying monthly NOT  yearly...  I called American Express to help resolve and they placed an inquiry on this matter for resolution  and then I was going to pay on new card.  

This is when MY FAX J2GLOBAL  takes a BAD CUSTOMER SERVICE and turns IT into a OPPORTUNISTIC CIVIL EXtORTION .  They say we will give you back MY FAX NUMBER number if  I AGREE  to a more COSTLY  plan than what I had.....REMEMBER I WAS A PFAX CUSTOMER WITH UNLIMITED FAXES,,,  NOW THIS CREDIT CARD MOVE WAS AN OPPORTUNITY TO CONVERT ME TO A HIGH COST PLAN, ALL CREATED BY THERE PUTTING A CHARGE THROUGH AN EXPIRED CREDIT CARD  .The new proposed plan will limit my faxes, charge me more. SCHEME ALERT SCHEME ALERT SCHEME ALERT  .   These people are petty per page fax theives  with no regard  or common respect for a customer who uses there services.     Do they spam  people to rack up fax page charges ?   Do they review sensitive information on faxes  SCUM SCUM SCUM..   Canadian COMPANY  that OUTSOURCES  INDIA CALL CENTERS, at a $1.00 a DAY...   WHAT DIRT BAGS....



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This report was posted on Ripoff Report on 09/28/2012 03:20 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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