Report: #980873

Complaint Review: MyInfo1.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, December 12, 2012
Updated: Fri, February 26, 2016
Reported By: Rosemary, New York — Utica New York United States of America

Author Confirmed

Why?

MyInfo1.com Internet United States of America

Phone:
Web: myinfo1.com
Category: Internet Fraud

myinfo1.com Unauthorized charges going to my account are "nonrefundable" Internet

*REBUTTAL Owner of company: From CS

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I attempted to get an obituary report for an old friend. After searching the records Myinfo1 reported information was available for $1. No report was ever able to be retrieved. I attempted to contacted them via live chat and also via their 800 number, and was informed that no refund was available for this service. In addition I was charged $19.99 + the $1 for the report. I will be contesting this charge with my credit card company. Buyer beware.

This report was posted on Ripoff Report on 12/12/2012 04:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/myinfo1com/internet/myinfo1comnbsp-unauthorized-charges-going-to-my-account-are-nonrefundable-internet-980873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

0Consumer

1Employee/Owner

#1 REBUTTAL Owner of company

From CS

AUTHOR: JoshCustomerService - (USA)

SUBMITTED: Tuesday, December 18, 2012

POSTED: Tuesday, December 18, 2012

Dear Rosemary,

I apologize for any inconvenience caused. Please email me at josh@myinfo1.com and I can offer you a complete refund of the services. Again, please just send me a quick email and I can get this process started for you.

Thank you,

Josh F.
Customer Service Manager

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