• Report: #980179
Complaint Review:


  • Submitted: Mon, December 10, 2012
  • Updated: Mon, December 10, 2012

  • Reported By: Jim M. — Baltimore Maryland United States of America
Internet United States of America

MyMobileNine.com $9.99 per month "service" that you do not request , Internet

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 Check your cell-phone bill for a line item under "Premium Messaging":  You may be receiving a monthly charge - every month! - for a subscription service you did not sign up for.  $9.99 a month from a company called "MyMobileNine.com":  I had never heard of them, but their website says they let you download up to 100 ringtones a month for their $9.99 fee.  

The problem is:  Someone can sign YOU up, with just your cellphone #.   No password, no verification, no nothing.    I happened to check the paperless bill that I wasn't receiving, 'cause it's paperless, and saw this mystery line item, for $9.99 a month.  Drilling down further, I saw it on my last 4 bills.  

Aaargh!   Luckily, I've been with Verizon Wireless since the beginning of time, so Verizon credited the $40 back to my account.    - AND they blocked my account from ever being able to get hit with a 'Premium Messaging' charge.

Check your cellphone bill today, for a "Premium Messaging" charge:  If you see a charge there & don't recognize it, call your carrier immediately & ask for a full refund.   If you DON'T see this charge, call your carrier immediately & ask for your account to be blocked from any future 'Premium Messaging' charges.


This report was posted on Ripoff Report on 12/10/2012 11:38 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mymobileninecom/internet/mymobileninecom-999-per-month-service-that-you-do-not-request-internet-980179. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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