• Report: #724925
Complaint Review:


  • Submitted: Tue, May 03, 2011
  • Updated: Tue, May 03, 2011

  • Reported By: Jack — Philadelphia Pennsylvania United States of America
Internet United States of America

mysolovoice I checked my verizon bill and saw that this company has been charging me $14.63 for a service I never ordered. They agreed to pay me back $40.00 of $135 they had stolen from me. Internet

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I pay my bills on line and I guess I fell into the trap of not checking all of my payments each month. Yesterday I took a look at my Verizon phone bill and I observed an extra for $14.63. This was for a service called my solovoice.

There was a phone number for mysolovoice, 866-537-9974, which I called. Afetr several minutes of being on hold I gor through to one of thier personnel.When I asked what the charge was for she said it was for an extra voicemail service that I had ordered in August, 2010.

I then informed her that I had never ordered that service. She then stated that since I had never used thier service she would have $40.00 sent back to me. I stated that they had taken approx. $135.00 from me illegally. She then gave me a confirmation number and told me to go to an email address and that I may be able to recieve more of the money that had been taken from me. I went there but could not find what she had told me to look for.

This Company is a fraud and like anyone else committing a crime should be prosecuted.

This report was posted on Ripoff Report on 05/03/2011 07:13 AM and is a permanent record located here: http://www.ripoffreport.com/reports/mysolovoice/internet/mysolovoice-i-checked-my-verizon-bill-and-saw-that-this-company-has-been-charging-me-14-724925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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