REVIEW UPDATE: May 31, 2018: Nalluri Plastic Surgery remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Nalluri Plastic Surgery is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Nalluri Plastic Surgery has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Nalluri Plastic Surgery has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Nalluri Plastic Surgery remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com.

Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to Nalluri Plastic Surgery for its full commitment to quality customer service.

Ripoff Report's discussions with Nalluri Plastic Surgery have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Nalluri Plastic Surgery listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Nalluri Plastic Surgery's principal, Dr. Raja Nalluri, M.D., has informed us that his personal philosophy is that his patient success is at the heart of the business. As a successful businessman and surgeon, Dr. Nalluri feels it is critical to listen to his clients and respond properly. By always putting his customers first, he hopes to maintain Nalluri Plastic Surgery as a successful enterprise both now and for many years to come. The business philosophy is based on the premise that "strives to add value in service, understanding that a successful business model is based on value-added services, and patient care". "We are one of the top plastic surgery offices for helping patient achieve their aesthetic goals."



The information provided in this report below is based on comments made by Dr. Raja Nalluri during an onsite inspection held by a third party verification company with no biases towards Nalluri Plastic Surgery.

Nalluri Plastic Surgery offers an array of treatments for individuals looking to change or improve their physical features. Dr. Raja Nalluri stated the following about his company, "we offer a full range of services for patients that are seeking cosmetic services. We start from the level of skincare go through laser treatments, injectable [treatments], non-invasive laser treatment, and surgical treatments." Patients will always be addressed with the respect during their time with Nalluri Plastic Surgery, "we sit down and take our time. We consult with them and address their needs."

Leads for Nalluri Plastic Surgery are primarily obtained through referrals from past customers. Additionally, the are well established in the Sarasota community through their convenient mall location. Their location allows for potential patients to come in and browse their services, as well ask questions. The sales process is individualized for each person that walks through the door. Dr. Nalluri further explained, "if someone comes in looking for a certain product or service we look at what their goals are, and what their options are...and we tailor their services to them." There is no charge for the initial consultation.


Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



CUSTOMER CARE & COMPLAINT RESOLUTION – NALLURI PLASTIC SURGERY

During the on-site interview, Dr. Nalluri was asked to describe a situation where a client was not satisfied with the level of service they received. He expressed, "in plastic surgery oftentimes with the results we have an expectation, and in the initial consultation with the patient I make sure that I describe to them what our goals of the surgery are." He additionally explained that there is a risk with having any type of plastic surgery, " the procedures themselves have realistic risks. Some of them can have inadequate results, inadequate correction of the deformity. Some of them may require touch up procedures. Some of them sustain infections. Some of them have complications were the implants don't take or the scars form that are thicker than we like. These things, unfortunately, do happen they happen to all plastic surgeons." In order to combat these risks, Nalluri Plastic Surgery makes sure to treat their patients start to finish, "we're performing the surgery and procedures, but we're also equipped unlike many other offices to handle the complications. So if something should go wrong that patient can count on us to be there for them, and to take care of them start to finish."

When asked to comment on complaints posted on Ripoff Report's website Dr. Nalluri stated the following, "unfortunately that isn't a patient or client of mine at all. I was going through a divorce and my ex-spouse, Dr. Chippy Nalluri, I believe that it is through her and some disgruntled employees that subsequently left my practice during the tumultuous time of my divorce that concocted and confabulated a false report that has no factual basis." In order to further assure future and current clients, Dr. Nalluri is Board Certified by the America Board of Plastic Surgery. Additionally, he has been recognized on the state, regional, and national level.

When asked what type of changes they have made to honor their commitment to making things right with the consumer per the request of Ripoff Report, Dr. Nalluri stated, "our staff and myself are now more attentive to comments and reviews that are placed on the Internet. With the help of our local societies we are able to contact or reply to these posters so that we can understand what's happening in their case and address those needs."

Nalluri Plastic Surgery is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program.



NALLURI PLASTIC SURGERY– STATEMENT FROM THE OWNER– DR. RAJA NALLURI, M.D.

" We provide a high quality service with individual time and attention to each of our patients. Nalluri Plastic Surgery's team have expressed that they feel very confident doing their job. Nalluri Plastic Surgery takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "Nalluri Plastic Surgery provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged. Dr. Nalluri is truly concerned about our contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and customers." Ripoff Report was pleased to learn that Nalluri Plastic Surgery's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM NALLURI PLASTIC SURGERY

Nalluri Plastic Surgery recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Nalluri Plastic Surgery has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with Dr. Raja Nalluri, Ripoff Report is convinced that Nalluri Plastic Surgery is committed to quality delivery of services resulting in total client satisfaction.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Nalluri Plastic Surgery Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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